Lydia P.
Quick response
Quick response. Good customer service. Keeps you abreast of problems with your system.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
571 approved reviews, newest moderated first
Lydia P.
Quick response. Good customer service. Keeps you abreast of problems with your system.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
JENNIFER S.
Fantastic service at an afordable price.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
MANINA C.
I am so happy that you are my monitoring company. You did your job so well. I was skeptic before, now I tell everyone that you are really doing your job to protect my home.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Andrew S.
Alarm Relay is easy to work with and very helpful. From setting up a new account to walking through panel settings they know their systems very well. Alarm notifications and ongoing service are great also. Great service at a low price can actually happen, and Alarm Relay figured it out.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
LAURA W.
Great Company, great Customer Service with outstanding response time I never received with ADT.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
John in L.
Great security Company - especially if you have technical know how. Always good monitoring with proper notifications.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Homeowner
When I switched over to Alarm Relay, I needed tech help to make sure I was doing it right. The technical support people were prompt, professional, and friendly. A.R. went out of the way to give me some extra reassurance that everything was working fine. Lastly, when I tripped the alarm by accident, they called right away and responded very intelligently. I have recommended this company to everyone who has asked about our alarm system, installation, and Alarm Relay monitoring.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Gregg M.
I would heartily recommend Alarm Relay to family and friends without reservation. If fact, I have! These folks know their job, and they do it superbly. They have some of the best customer service that I have experienced from any company in recent years. Don't change a thing! Thanks, Gregg M.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!