JOSE M.
So far it’s been great.
So far it’s been great. Highly recommend.

Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
571 approved reviews, newest moderated first
JOSE M.
So far it’s been great. Highly recommend.
TS
Everything went very smoothly included remotely setting up our alarm system.
Cam J.
The cost of the Cellular ad-on hardware @ $189.00 was much lower than other companies had quoted me. Also, the monthly monitoring cost of just $20 a month was the cheapest I could find for Cellular monitoring. I might add that their monitoring location is a UL (Underwriters Laboratories) recognized facility: You have the added assurance of third party review of their facility. Of course none of this is any good if you can't make your old equipment work with the new provider. As an end user you will need to have I copy of your installer code, and also be able to convey the model number of your controller board. The sales staff was quite helpful in walking me through finding my equipment model number and I obtained my installer code from the original installer of my equipment several years ago. I setup an over the phone appointment with them for my installation of the new hardware (cellular transceiver) and for programming my old system that was about one week out. Their installer Paulie was very nice, patient, and clearly walked me through the entire hardware installation and equipment reprogramming process. In 1/2 hour the system was installed, tested, and fully functional! First rate experience with these guys, no reservations!
PAUL C.
Setup was much easier than I expected. I was very pleased with their technician ,(Pauly).
Reply from Alarm RelayDec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
DAVE G.
Excellent customer service & tech support.
Reply from Alarm RelayDec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Neni S.
Everybody works professionally and efficiently
Reply from Alarm RelayDec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Innovative Compounding P.
Very personable and professional
Reply from Alarm RelayAug 6, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
ANDY T.
so far it has been great. they dialed into my system in 10 minutes and set me up! Great company
Reply from Alarm RelayAug 6, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!