Great
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
779 approved reviews, newest moderated first
Tara L.
All questions answered exceptionally well and quickly
Reply from Allergy TestApr 23, 2025
Thank you for the great feedback! We’re so pleased to hear all your questions were answered quickly and thoroughly. If you need anything else, our 24/7 live chat team is always here to help! Best wishes, Usman Allergy Test
Amber H.
Had a chat with Terry and he was fantastic! I placed an order back in 2022 and forgot to send in a sample. He helped me get new links for my information to be submitted and was very kind. Thank you Terry!
Reply from Allergy TestApr 23, 2025
Hi, Thank you so much for your kind review! We’re thrilled to hear that Terry was able to assist you so smoothly—even with an order from 2022! We’ll be sure to pass along your thanks. If you ever need more help, don’t hesitate to reach out to our 24/7 live chat team. Warm regards, Usman Allergy Test
Mynhardt P.
Had trouble on the website. The "Chatbot" was a real person on a bank holiday!!! Jordan was super friendly and helpful
Reply from Allergy TestApr 22, 2025
Thank you for your feedback! We’re so pleased to hear you reached a real person over the bank holiday and that Jordan was super friendly and helpful. Our team is here whenever you need us, holiday or not! If you ever need assistance, you can reach out to our 24/7 Live Chat for immediate support. Best regards, Usman Allergy Test
Tina H.
Hello , It is the middle of the night & I had some questions abt buying a test & CASEY was sooo patient & SO helpful..What a joy to chat with. Many thank Casey. Have a terrific day. I hope your Easter Was great - Thanks, Tina
Reply from Allergy TestApr 22, 2025
Hi Tina, Thank you so much for your lovely feedback! I’m thrilled Casey was patient and helpful, especially at night—she’ll be delighted to hear your kind words. I did have a wonderful Easter, and I hope yours was lovely too! If you have any more questions or need further assistance, feel free to reach out anytime. Best regards, Usman Allergy Test
Janet L.
Chat with Terry answered my question, missing submission forms for recently ordered test. He sent me the link and gave me detailed instructions
Reply from Allergy TestApr 22, 2025
Thank you so much for your feedback! We’re delighted to hear that Terry was able to quickly provide the form link and detailed instructions. If you need anything else, feel free to reach out—we’re always here to help! Best regards, Usman Allergy Test
Judy
This is the second test I have requested, the first being in 2022, with helpful response. Angel was amazing in helping me today. I called to see what happened... I paid for the test but did not receive a link... in checking I probably did receive it but failed to understand it properly. She was extremely patient with me as it took 15 minutes for us to get me on the right path. Thanks .. A very grateful customer.
Reply from Allergy TestApr 16, 2025
Thank you so much for your kind words and continued trust in our service—we truly appreciate it! We’re so glad to hear Angel was able to help you out and guide you through the process with patience and care. She’ll be thrilled to know she made such a positive impact. If there’s anything else you need or if we can support you further, just let us know. We’re always here to help. Thanks again from all of us! Warm regards, Usman Allergy Test
Nic
Casey in live chat was great at letting me know that it was a digital download form when I asked where my kit was. Happy with the service.
Reply from Allergy TestApr 16, 2025
Thank you so much for your kind words! We’re really glad to hear that Casey was able to assist you and clarify things quickly. We’ll be sure to pass on your feedback—she’ll be thrilled to know she made a difference. If there’s anything else we can help with, don’t hesitate to reach out. Thanks again for your support! Best regards, Usman Allergy Test
SJames W.
They simply couldn’t deliver. Advised their blood tests has now ceased and offer hair testing instead. Have requested a refund. 3 weeks and counting.
Reply from Allergy TestApr 16, 2025
Hi, Thank you for your feedback, and I’m truly sorry to hear about your experience. I completely understand your frustration and appreciate you bringing this to our attention. I will personally look into why your refund has not yet been processed and ensure this is addressed as a priority. As you mentioned, our blood testing service has now ceased, and I apologise that we weren’t able to deliver as originally planned. While we do now offer hair testing as an alternative, I understand you have requested a refund, and I will follow up on this immediately to get it resolved for you. Thank you for your patience, and again, I’m very sorry for the delay and inconvenience caused. Kind regards, Usman Allergy Test
