Great
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
779 approved reviews, newest moderated first
Claire M.
Cameron was quick to answer my question and put my mind at easy. Thank you
Reply from Allergy TestMar 28, 2025
Thank you for your lovely feedback! We’re glad Cameron could assist you and put your mind at ease. If you ever need further help, don’t hesitate to reach out! 😊 Usman Allergy Test
Tracey H.
I paid money & sent the test off but got nothing I was thinking it’s just a scam
Reply from Allergy TestMar 26, 2025
Hi, We’re really sorry to hear you feel this way. We’d love to look into this for you and get it resolved. Could you please let us know when you sent off your hair sample? Alternatively, please reach out to our 24/7 live chat team or email us at [email protected], and we’ll investigate this as a priority. Best regards, Usman Allergy Test
Zoe
The whole process was not easy. Trying to get blood from my fingers took around 2 hours trying to fill the dots. Only two lancets provided. Was quite painful to do. After two weeks not hearing anything I emailed the company. They advised me that the blood testing had been discontinued? No one reached out to me advising this. After multiple emails back and forth I finally recieved a full refund.
Reply from Allergy TestMar 26, 2025
Hi, We’re really sorry to hear about your experience and the frustration it caused. We completely understand how difficult the process must have been for you. Our blood testing service was recently discontinued, and we sincerely apologise that you weren’t informed sooner. We’re glad to hear your refund has now been processed, but if there’s anything else we can do to help or support you further, please don’t hesitate to reach out to our 24/7 live chat team or email us at [email protected]. Best regards, Usman Allergy Test
Matthew C.
Shawn was great. Answered all questions and resolved the issue straight away.
Reply from Allergy TestMar 28, 2025
Thank you for your kind words! We’re so happy Shawn could help you so efficiently. If you have any more questions in the future, feel free to reach out. 😊 Usman Allergy Test
Samantha W.
I still haven’t received the tests
Reply from Allergy TestMar 26, 2025
Hi, Thank you for your feedback, and we’re sorry to hear about your frustration. I’d like to clarify that the product you purchased was our digital test, which does not require a physical kit to be sent to you. Instead, all information and instructions were sent directly via email upon purchase. If you didn’t receive the email with the test instructions, it’s possible that it may have gone to your spam or junk folder. However, we’d be happy to resend the information right away to ensure you can complete the test. Please reach out to us via our 24/7 LiveChat team, and we will resolve this issue as quickly as possible. Thank you for your patience, and we apologise for the confusion. Best regards, Usman Allergy Test
Madeleine
Didn't Deliver Service, Requested Refund and suddenly no more communication.
Reply from Allergy TestMar 26, 2025
Hi, We’re very sorry to hear about your experience. I have now escalated this with our team, and they will be reaching out to you shortly to help resolve this matter. If you’d like to follow up in the meantime, please don’t hesitate to contact our 24/7 live chat team or email us at [email protected], and we’ll make sure this is handled as a priority. Best regards, Usman Allergy Test
Erica G.
Angel was very helpful on the chat. Thank you!
Reply from Allergy TestMar 28, 2025
Thank you for your feedback! We’re so glad to hear that Angel was able to assist you. If you need any further help, don’t hesitate to reach out. 😊 Usman Allergy Test
customer
Great sale! And fast answers to my questions via their chat feature.
Reply from Allergy TestMar 28, 2025
Thank you for your great feedback! We’re so happy to hear you had a smooth experience with the sale and that our chat support was quick and helpful. If you have any other questions in the future, don’t hesitate to reach out! 😊 Usman Allergy Test
