Great
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
779 approved reviews, newest moderated first
Jonathan S.
Today I received a quick exact relevant information so on one word I have experienced a great professional customer care. Thank You!
Reply from Allergy TestMar 16, 2022
Thank you for your review! We are glad the team were able to assist.
tom
Rob was very helpful and responded to my questions quickly!
Reply from Allergy TestMar 16, 2022
Thank you for your review! We are glad your experience has been positive and Rob was able to help. Your feedback has been passed on.
Scott G.
Sam was responsive and very helpful
Reply from Allergy TestMar 14, 2022
Thank you for your review! We are glad your experience has been positive and Sam was able to assist. Your feedback has ben passed on!
Corissa B.
Alex was very helpful and responded to my questions quickly!
Reply from Allergy TestMar 14, 2022
Thank you very much for your review. We are happy to hear Alex was able to help you. Your feedback has been passed on!
Salima H.
awaiting for weeks after sending my blood sample I’ve been annoyed for not receiving my results or any follow up alerts. In addition on the tracking link they noted (not received yet). finally I contacted Alex on the chat and the response was fast and clear. Ive got them!
Reply from Allergy TestMar 7, 2022
Hi Salima, thank you for your review! We are very happy to hear Alex was able to assist with your query. Your feedback has been passed on.
Kevin M. W.
A succession of problems, from company's failure to receive my blood test to lack of confirmation of receipt of replacement test. At each instance, rep Lucie followed up and remedied effectively and pleasantly. Had it not been for her involvement, this experience would have been a bust. Feel lucky I received help from Lucie to salvage the experience. She was great!
Reply from Allergy TestFeb 14, 2022
Thank you for your review! We are very happy to hear Lucie was able to assist and we have certainly passed on your kind words. We are also very sorry to hear of the issues encountered during the process. We pride ourselves on our great service and we regret that we missed the mark on this occasion.
Anna Björnsdotter Å.
Don´t fall for this bad company. They will take your money and then go silent on you. I waited over a year for answere about my test, and nothing. Now they wont pay me back my money. They are not serious, they are just fake! I wouldn´t give them any stars but I had to but one up to get to the next level
Reply from Allergy TestJan 31, 2022
Thank you for your review. I am very sorry to hear you are not satisfied with our service. After investigating this for you, I can see our team responded to your email in March 2021 to confirm your sample has not yet arrived at our labs. Upon your follow-up email dated 30th January 2022 our team has offered for you to resend your sample and receive priority testing free of charge. If you do have any questions or queries, please do not hesitate to contact our team at [email protected] who will be more than happy to assist.
Mollee J.
I was unable to locate my test results and the system said “still awaiting sample.” Alex was able to locate my results within a few minutes and email them to me. I was very happy with the customer service, but the overall experience was a tiny bit frustrating.
Reply from Allergy TestJan 4, 2022
Thank you for the 5-stars! We're so glad we could get you the results you needed!
