Excellent
Based on 4,401 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
4,401 approved reviews, newest moderated first
J R.
Great communication and fast delivery.
Reply from AllivetJun 5, 2026
Hi J, Thanks for your review! We're honored to be your Ally in Pet Pharmacy Care, and we’re pleased to be part of your efforts to keep your pet happy, healthy, and active.
May B.
I had a great experience with Allivet. Fast delivery would absolutely recommend Allivet for your pet needs.
Reply from AllivetJun 5, 2026
Hi May, Thank you for the wonderful feedback! We're so glad to hear you had a great experience and that your order arrived quickly. We truly appreciate your recommendation and look forward to continuing to help with all of your pet care needs.
Deb
Unfortunately Allivet depends on FedEx for delivery. FedEx left a perishable package 1/2 mile from house along the road. Allivet is only as good as their delivery service.
Reply from AllivetJun 5, 2026
Hi Deb, We're sorry to hear about the issues with had with the delivery of your order. We’d like the opportunity to review your experience further and address your concerns directly. Please provide us with additional information through our Trustpilot request or give our team a call directly at 877-583-1815.
Kate C.
Theire customer service is phenomenal. We were going through some financial struggles due to jobe loss, and they reduced the process of the heartworm regimen for my dogs and provided free shipping for 3 months. We've been using them for 3 years now. Highly recommend them, as the cost of medication from the vet is expensive!
Reply from AllivetJun 2, 2026
Hi Kate, Thank you so much for your kind words and for being a loyal customer for the past three years. We're honored to be part of your pets' care journey. We look forward to continuing to serve you and your pups for years to come.
Tracy N.
The price was better and the order was processed and delivered with no issues.
Reply from AllivetJun 1, 2026
Thank you for taking the time to share your experience with us. We're delighted to hear that you found our pricing competitive and that your order was processed and delivered without any issues. We truly appreciate your business and are grateful for the opportunity to care for your pet's needs. Thank you for choosing Allivet, and we look forward to serving you again in the future.
Betty-Ann
We had our dogs heart medication on Auto Ship with Allivet. They didn’t ship it in time and I had 3 days worth left. I called them and they said there was no way to expedite it. They said I should get a 5 day supply from my vet and they’d reimburse me. I went and got the 5 day supply. Then submitted it and they only reimbursed me for less than half, telling me that there was a limit on the reimbursement- that had never been mentioned. So I was inconvenienced both in terms of time and money. For THEIR incompetence I had to pay extra because they didn’t ship a vital medication on time! I’d never use them again and I warn all the pet owners I know.
Reply from AllivetJun 1, 2026
Hi Betty, Thank you for taking the time to speak with us. We were glad to have the opportunity to speak with you directly, review the situation, and address the remaining balance related to the interim supply. We appreciate your feedback and the chance to make things right. We wish you and your pup all the best.
Laura S.
Once I mailed in my Dog's prescription, all went well. Allivet handled all just great, my Vet...not so much!
Reply from AllivetMay 28, 2026
Thank you for your review! We're thrilled to hear that you had a great experience with us.
KY
Great prices on all products, quick shipping, knowledgeable , helpful customer service staff! Great selection of products & brands 👍
Reply from AllivetMay 22, 2026
Thank you so much for the wonderful feedback! We’re thrilled to hear you’ve been happy with our pricing, fast shipping, product selection, and customer service team. We truly appreciate your support and look forward to continuing to care for your pet’s needs.
