Reply from Altair Technology LLCMar 17, 2026
Thank you for taking the time to leave such a detailed review, we genuinely appreciate the feedback.
It’s great to hear you were able to get strong performance out of the unit with your custom modifications. At the same time, we understand your frustration regarding the pricing and out-of-box thermal performance.
Our goal with these units is to provide a ready-to-run, plug-and-play experience for most users, which includes the enclosure, cooling solution, and overall build. That said, we recognize that more advanced users, like yourself, may want to push the hardware further or prefer to fine-tune thermals and components to achieve optimal performance. Your notes on thermal paste, cooling, and voltage regulation are valuable insights. With Such a large cooler is sometimes becomes dislodged during shipping resulting in the thermal bond being broken.
We also take concerns about pricing seriously. Factors like sourcing, assembly, and support all play a role, but we understand the importance of delivering clear value, and feedback like yours helps us continue improving. We Will continue to do better, Thank you!
AltairTech.io