Excellent
Based on 20 reviews
Ambs Call Center5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
🗣️24/7 Live Agents answered exclusively in the USA 🏆Award-winning answering service to represent your business 📋Competitive answering service pricing📲Free portal to view messages, listen to calls and on-call schedule. Ambs Call Center loves helping businesses like yours succeed. Making sure that when people call into your business, they get an immediate and friendly response is our #1 job. We answer the call for the solopreneur all the way to Fortune 500 companies. Regardless of your company's size, we can help you grow. Nothing about our professional virtual receptionist answering service is cookie-cutter, and that's reflected in how we've onboarded thousands of American businesses since we started in 1932.We know your business' needs are unique, which is why we customize our phone answering service plans around them. From sending leads we receive directly into your CRM to letting you adjust your plan, whenever, so you never pay more than what you need—you'll always be in control. Plus, with our decades of experience with thousands of American businesses, you'll also get the best practices of how we've helped other businesses like yours succeed.As a family-owned and operated company, we know that a hard work ethic and great customer service is universal. You'll love working with us, so visit our website to learn more about how we can help you save money while strengthening your relationship with your customers.
Ambs Call Center (ambscallcenter.com) has 20 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
20 approved reviews, newest moderated first
Dennis L.
The AMBS Team does an excellent job of determining if the Caller has a true emergency and if yes, immediately contacting my team. We have used them for 10+ years, and they are the best!
Reply from Ambs Call CenterOct 5, 2026
Thank you, Dennis! It is our pleasure to serve you and your team. Wishing you continued success!!
Tim W.
Ambs is always there when I need them, without fail.
Reply from Ambs Call CenterAug 12, 2026
Tim, Thank you very much for your feedback. As always, it's our honor to serve you and your team.
Dwight V.
Very efficient! Quick to dispatch service calls with very friendly operators who you can understand well. You can expect a daily email as to what calls came in over night so you can follow up on each one so Summit Township DPW doesn't miss anything!
Reply from Ambs Call CenterFeb 15, 2026
Thank you, Dwight! It is our honor to support the important work your team does for our community.
Terri D.
AMBS is always upgrading and offering new services to enhance their services. They are extremely responsive to any issues that arise and quick to make any corrections we need. I have worked with them for many years and will continue to refer their services to others in my industry!
Reply from Ambs Call CenterFeb 9, 2026
Hi Terri, we're thankful for your business and always working hard to bring you and the team more value. 🙏
Amy H.
The website is very easy to use to create or change our on call schedule. Customer service is always top notch when we have had any questions or issues.
Reply from Ambs Call CenterFeb 6, 2026
Thank you, Amy!! We really appreciate your business all these years.
Nicole
This team works to ensure our customers are taken care of and made a priority when calling in. We have been with Ambs for years and have added multiple new lines from our acquisitions. They couldn't make it easier! I wouldn't go anywhere else for your on-call needs!
Reply from Ambs Call CenterJan 29, 2026
Hi Nicole, thank you for your nice feedback. We appreciate your business and our team loves helping you and your team.
Rhonda H.
AMBS Call Center provides excellent cutomer service and I rarely have any complaints from patients about their experience. Any issues I have reported were quickly addressed and resolved. I highly recommend this company.
Reply from Ambs Call CenterJan 16, 2026
Thank you very much Rhonda! It's our pleasure to serve your organization!
Robert S.
AMBS Call Center is ServiceMaster's trusted after hours call center. They are very much a valued partner within our organization. As a 24/7 "never closed" emergency service provider it is vital every call is answered both immediately and professionally. Ambs Call Center meets our answering service needs for 5 years answering calls 16 hours a day and every weekend 24/7.
Reply from Ambs Call CenterNov 25, 2025
Thank you so much for the kind words! We’re grateful for your trust and we're proud to support ServiceMaster’s after-hours and emergency calls every single day! 💪
