Excellent
Based on 20 reviews
Ambs Call Center5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
🗣️24/7 Live Agents answered exclusively in the USA 🏆Award-winning answering service to represent your business 📋Competitive answering service pricing📲Free portal to view messages, listen to calls and on-call schedule. Ambs Call Center loves helping businesses like yours succeed. Making sure that when people call into your business, they get an immediate and friendly response is our #1 job. We answer the call for the solopreneur all the way to Fortune 500 companies. Regardless of your company's size, we can help you grow. Nothing about our professional virtual receptionist answering service is cookie-cutter, and that's reflected in how we've onboarded thousands of American businesses since we started in 1932.We know your business' needs are unique, which is why we customize our phone answering service plans around them. From sending leads we receive directly into your CRM to letting you adjust your plan, whenever, so you never pay more than what you need—you'll always be in control. Plus, with our decades of experience with thousands of American businesses, you'll also get the best practices of how we've helped other businesses like yours succeed.As a family-owned and operated company, we know that a hard work ethic and great customer service is universal. You'll love working with us, so visit our website to learn more about how we can help you save money while strengthening your relationship with your customers.
Ambs Call Center (ambscallcenter.com) has 20 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
20 approved reviews, newest moderated first
Tom
Setup process was very easy. Working with the customer service department is great. All my questions are answered quickly.
Reply from Ambs Call CenterSep 2, 2025
Thank you Tom! We’re so happy to hear that the setup was easy and that our customer service team has been able to help you quickly. We love knowing we’re making things simple and stress-free for you! Thanks for being part of the Ambs family.
Steve D.
Can not express how easy it has been to work with these guys. They are not only professional, but they are very courteous to our customers.
Reply from Ambs Call CenterAug 18, 2025
Steve, thanks for the kind words. We're glad you made the switch to Ambs Call Center. Your team is great to work with as well!
Grace G.
AMBS has been great to work with! Responsive and great and taking down the info we need!
Reply from Ambs Call CenterJun 16, 2025
Hi Grace, thank you for letting us know. Your team is wonderful to work with as well. Thank you for your business.
Susan B.
My company has worked with AMBS Call Center for several years. We have referred them to several people. Highly recommend.
Reply from Ambs Call CenterJun 10, 2025
Sue, there is now greater honor than to be referred by a customer. Thank you for your business and your trust in our team of wonderful people.
Jocelyn
AMBS is a great answering service with wonderful agents. Everyone is always so helpful and polite when calling. I love that I can adjust the schedule on-line and not have to bother anyone with quick changes!
Reply from Ambs Call CenterJun 10, 2025
Hi Jocelyn, thanks for sharing your comments with us. We'll be sure to pass along you feedback to our team. ☺️
Youhanna G.
I recently had the pleasure of working with Ambs Call Center, and I was thoroughly impressed by the efficiency and professionalism of their team. They handled my concerns with clarity and care, ensuring that all my needs were addressed in a timely manner. Communication was seamless, and the staff went above and beyond to provide exceptional service. I would highly recommend Ambs Call Center to anyone seeking reliable and courteous support.
Reply from Ambs Call CenterJan 29, 2026
Thank you very much Youhanna! It is a pleasure to serve your team! We aim to ensure setup is as easy as possible, so this is very much appreciated!
Mike S.
Ambs Call Center has been a great asset to oue business. They handle all of our calls after hours and weekends. Thier agents are awesome, management is easy to work with and the pricing is great! I would highly recommend them for your call center needs!
Reply from Ambs Call CenterMar 8, 2025
Mike, many thanks for the kind words. Our team appreciates your business. 👏
Matthew
They are extremely reliable, professional, and do an excellent job serving our needs!
Reply from Ambs Call CenterFeb 21, 2025
Thank you, Matthew! It is our pleasure to assist! 😊
