Reply from amofit SJan 27, 2026
Hi Geraldine,
Thank you very much for sharing your positive experience with us. We are delighted to hear that amofit S arrived earlier than expected and that you are already noticing an improvement in your mood.
1.
Regarding the issue when you couldn't switch off the device, we believe the Lock Function might have been activated on your device, causing the buttons to become unresponsive (frozen). As shown on Page 4 of the User Manual, there are instructions for this feature. You can also watch this video for a visual guide: https://youtu.be/7I0fkTNMD2Q (The first 5 seconds demonstrate the Lock Function).
The Lock Function is particularly helpful while sleeping, as it prevents the buttons from being operated unintentionally.
Instructions for Lock Function:
1. Please first turn on the device.
2. When the device is operating, 'quickly' tap the C area (Logo button for power on&off) 3 times in a row.
3. The LED will blink in red twice, indicating that it is locked.
4. If you tap the C area 3 times in a row again, LED will blink in red once, indicating that it is unlocked.
Tip - Some users had difficulty in activating these functions if they pressed 3 times hard and slowly. Therefore, it will be easier to set this up by quickly tapping the button three times in a row.
Just for your reference, you can also connect your device to a charger and then disconnect it again to force the device switch off.
2.
We also appreciate you sharing your experience regarding the session length. We are sorry to hear that you find it difficult to use for more than 5 minutes at a time.
When using the device for the first time, there have been cases where the users experience heart palpitation or mild headaches. This is experienced by less than 1% of users as the body adapts to external electromagnetic signals, and it has been reported that this phenomenon disappears after stopping use of the device for 1-2 days and then increasing the usage time in 30-minute increments each day. The above reactions are known to appear mainly in people with sensitive health condition, serious illnesses, or in elderly users. Your symptoms are assumed to be the body's internal reaction similar to those in the cases above.
In your case, we recommend continuing to use the device for less than 5 minutes a day for the next few days, as you are currently doing. Once you feel comfortable, you may try increasing the usage time by just 1 minute increments each day. For example, if you feel fine after adding 1 minute, you can add another minute the following day and so on.
If you experience any discomfort or have further questions, please do not hesitate to contact us at [email protected]. We are always here to help you achieve the best results with amofit S.
Thank you very much again for your support.