Aon Affinity Travel PracticeReviews of aontravelclaim.com

Very pleased by the service. Timely responses to all issues. Reimbursement was achieved efficiently.

After a disastrous cruise on which my wife suffered heart problems, we worked with Aon to try to recover our travel expenses. Aon required me to jump through several hoops; I understand that they require certain information, but it shouldn't be THAT difficult to submit a claim. Despite the difficulties, the Aon customer support was excellent. Whenever I had a question, they were quick and friendly with the answers I needed. I was satisfied with the outcome of the claim.

Exceptional Service We recently had to cancel a cruise and was very thankful we had insurance with AON. The claim filing process was easy and uploading the required documents was simple. The claim was processed extremely fast and payment was just as fast. We will continue to purchase our travel insurance through AON.

We had to cancel our trip for medical reasons. Aon requested appropriate documentation and refunded 100% of our claim.

Processed claim quickly, direct deposited funds into bank account

I have no constructive criticism to make. Everyone was helpful, knowledge, and did exactly what they said they would do. They worked with the travel agent, not against. Thank You Very much.

I especially liked how easy it was to navigate the website..., but when necessary, there was always a helpful 'human' person to contact. I am 79 and if I say it was easy, then surely it is.

We had to cancel our cruise due to illness. The online claim process was very unsettling a bit difficult to navigate. At one point I tried to correct a mistake and was forced to start over. The second attempt failed to send. Third time success. Once submitted the waiting period was difficult to endure as there was no information until the final notice of approval or denial. The 5 stars was for the refund we received.