Excellent
Based on 599 reviews
Aon Affinity Travel Practice4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
599 approved reviews, newest moderated first
Lauren
Alex with AON was exceptional in her customer service and ability to support us through the claim process and resolve our claim in a timely manner. (Re: Claim #25PCT00631)
Reply from Aon Affinity Travel PracticeApr 2, 2025
Thank you for the kind words Lauren.
David S.
They took care of our claim expeditiously and were extremely helpful in the one phone call needed to clarify some instructions.
Reply from Aon Affinity Travel PracticeApr 2, 2025
Thank you David!
Evelyn W.
My claim was resolved in a very expeditious manner. Thank you. By the way, this is the 2nd positive survey I completed for Aon.
Reply from Aon Affinity Travel PracticeApr 2, 2025
We appreciate your support Evelyn.
Kent K.
The website for filing a claim was straightforward and easy to use. Once the concern about notification was clarified, everything went as promised and the claim was processed.
Reply from Aon Affinity Travel PracticeApr 2, 2025
Kent, thank you for sharing your experience.
Denise A A.
Easy to file an claim. Very friendly representatives.
Reply from Aon Affinity Travel PracticeApr 2, 2025
Thanks Denise.
Robert R.
The refund was done promptly and with no hassles. We provided the materials needed for the refund and all went quite smoothly. Whole transaction from start to receiving check took less than four weeks.
Reply from Aon Affinity Travel PracticeApr 2, 2025
We love to hear feedback like this. Thank you Robert.
CeCe
Although it took some time to get things organized and submitted properly it was a pretty smooth process.
Reply from Aon Affinity Travel PracticeApr 2, 2025
Thank you for taking the time to leave a review CeCe.
Amber
Great company and great service! I could always speak with a live person! Hard to find these days!
Reply from Aon Affinity Travel PracticeApr 2, 2025
Thanks Amber, we appreciate hearing from you.
