Average
Based on 765 reviews
AppFolio Property Manager3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
AppFolio Property Manager (appfolio.com) has 765 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 408 reviews with 5 stars · Clear filters
Doug Ralph, Windermere Property M.
AppFolio will change the way you do business! The time you save is unbelievable. You can handle more volume with less people and provide better service. If you are starting a property management company or want your company to grow AppFolio is the best investment you can make.
Fredda
We have used Appfolio for 4 years & they are very quick to respond to problems, suggestions, etc. Their on-line training is excellent. I find it much easier that the previous program the company had been using.
Allison
Coming from a prior property management software program to Appfolio, is like driving a used 1981 Honda and now driving a brand new Mercedes. It's easy to use. Everything is seamless, and so user friendly. The help section is great - I can usually solve my issues or learn something new. Also the software is always improving and changing with the clients needs. It's client focused and focused on making our job as property managers easier. So THANK YOU!
PG Management Group, L.
There are a great deal of property management software companies out there, however, Appfolio is amazing! Most every day to day operations can be completed via the software (billing, tenant communication, accounting, document storage, website, etc) It makes things so much easier. The application process and screening is built in. If there is anything we have a question about their customer/client support is fantastic! We have used Appfolio for several years and would highly recommend them to anyone in the property management field.
Diana
User friendly, all the info you could possibly need to do your job - whatever that may be - and info is easy to find. Love the new text and email options and it keeping record of when and what you said. I wish that when "moving in a new tenant" the system could check for duplicity on that second app being moved in/added and not adding the same dependants, vehicles etc. I have to do this manually now reviewing the applications bath and forth deleting duplicated info (it's not that big of a deal!) Just sayin-it would be nice.
Shayan
Appfolio allows me to be much more efficient and have time for both more work and leisure.
Karen
We were new to property management software when we made the decision to automate our process. I did some research and Appfolio sounded ideal. We spoke to other users, discussed our concerns with the Appfolio sales staff and made our decision. Appfolio and the various pieces of their team have been with us every step of the way. They customized and tweaked to help us set up how we felt it would operate best. They advised us when we asked for it, and trained us in a number of different ways from one on one to large group, or completely on our own thru webinars on demand. We have had no complaints with our software that we have not been able to work thru!! I would highly recommend Appfolio for small to medium property management companies.
Nick
AppFolio software meets all our needs for tracking service work orders, tenant receivables, property description & ownership identification. Online payments post effortlessly. The ability to file documents, reminders and tenant history in the tenant page make management of all aspects of tenant relations efficient. AppFolio is constantly upgrading the features it provides. Each month, the software has more useful features than the month before. Customer service is excellent. Responses to written questions are usually explained and resolved within a few hours, or certainly by the next business day at the latest. I recommend AppFolio without reservation to anyone seeking excellent property management software
