Kathleen
AppWork is great for communicating with…
AppWork is great for communicating with residents any delays in work orders. It also allows them to review each tech and submit to Google.

Excellent
Based on 116 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Introducing AppWork, the ultimate solution for streamlined maintenance management explicitly tailored for multifamily communities. Developed by industry operators, AppWork prioritizes simplicity and user-friendliness to empower property maintenance teams like never before.AppWork offers a comprehensive platform encompassing every facet of property maintenance, including work orders, make-readies, inspections, preventative maintenance, technician management, call management, asset tracking, incident reports, vendor management, and more!However, what sets AppWork apart is its innovative features. Advanced automation streamlines workflows, saving valuable time and effort. AI capabilities provide insights and predictions to optimize maintenance strategies. Ratings and gamification elements foster a culture of excellence and friendly competition within maintenance teams.By leveraging these unique features, AppWork not only enhances performance and efficiency but also cultivates a happier and more motivated maintenance workforce. Say goodbye to the complexities of maintenance management—AppWork is here to revolutionize the way multifamily communities handle maintenance tasks.
Appwork (appworkco.com) has 116 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 9 reviews with 4 stars · Clear filters
Kathleen
AppWork is great for communicating with residents any delays in work orders. It also allows them to review each tech and submit to Google.
Jeff E.
The app in general is very nice for getting requests assigned and tracked. The ability to take photos, communicate with the residents, etc is also very nice. There were a few glitches in the beginning with sync data but that seems to be addressed. Overall seems to be working out well
Mike
I like the ease of use of AppWork so far. It helps keep the teams organized quickly and makes it easy to get the work orders assigned, visible to teammates, and closed. While we are new in our roll out, I have heard positive things from our team on how the system is working.
Reply from AppworkApr 19, 2026
Thanks for the review, Mike! Early in the rollout is the most exciting stretch. We'd love to hear how things evolve as your team gets deeper into it. If anything comes up or you want to share more specific feedback, our team is one message away. The AppWork Team
E C.
Our company switched to use AppWork now instead of Real Page due to a major software change to Yardi. Each tech has the app on their phone and can see details and call the head of household of that unit they have a work order for. It's a decent system however I do see areas for improvement.
Reply from AppworkApr 19, 2026
Emily - Thanks for the thoughtful review! The Yardi transition is a big lift, and I'm glad AppWork has been part of making that move easier for your techs in the field. You mentioned areas for improvement. I'd genuinely love to hear what's at the top of that list. We ship new features weekly and your feedback is exactly how we figure out what to prioritize next. Is there a time this week or next that would work for a quick call? Sean Co-founder & CEO, AppWork
Donna
I would say Appworks is less hoop jumping, where everything can be handled under one accord, on one page!
Reply from AppworkApr 19, 2026
Thanks, Donna! "Less hoop jumping" is exactly the energy we're going for: everything in one place so you're not bouncing between five tools. If anything comes up that would make it even better, let us know! The AppWork Team
Helene
It makes it easier to put in work orders and residents get updated on their work orders.
Reply from AppworkApr 19, 2026
Thanks, Helene! Making work orders easier to submit and keeping residents in the loop on status is core to what we do. Appreciate the review! The AppWork Team
Jeff
AppWork Software Feedback – Since August 2025 I’ve been using AppWork since August 2025 and have found it to be a user-friendly and highly functional maintenance management tool. The software offers a variety of features that help keep operations organized and efficient. One standout feature is the Make Ready Board, which allows for quick and easy data entry simply by clicking on the relevant box — a very intuitive design. Another impressive feature is the work order resident communication tool. It enables direct communication with residents via phone, text, or email, all within the work order itself. This level of integration is something I haven’t seen in other platforms and adds significant value to resident engagement. AppWork also provides access to a wide range of reports, which I’m still exploring due to the extensive variety available. These reporting capabilities offer great potential for deeper insights and operational tracking. Overall, AppWork stands out as one of the better maintenance software solutions I’ve used. It combines ease of use with powerful features that support both team coordination and resident communication.
Reply from AppworkNov 3, 2025
Thanks for the awesome feedback! 🙌 We’re thrilled to hear you’ve been enjoying AppWork! Our goal has always been to make maintenance management simple, powerful, and, most importantly, user-friendly. We love that you’re getting value from the Make Ready Board and resident communication tools, those features were built to help maintenance teams save time and stay connected with residents in real-time. And you’re absolutely right about our reporting capabilities — there’s a ton to explore, and they’re designed to give property teams deeper insight into performance, efficiency, and resident satisfaction. Your review means a lot to us and helps others discover why AppWork is the #1 maintenance software for multifamily and property operations. 🚀 Thanks again for being part of the AppWork community — we’re just getting started! 💪
Susie Q.
Communication is the key. App work does this and more. I like the way you can communicate back with the residents. The ease of scheduling and assigning the turns. Record keeping in a flash, everything, it's all here in one app!
Reply from AppworkFeb 25, 2025
Susie, you get us! 🙌 Communication is everything, and we love hearing that AppWork is making it easier for you to stay connected with residents and keep everything organized. From scheduling to record-keeping, we’ve got your back! Thanks for the awesome review!