American Passport & Visa InternationalReviews of apvi.com

I will be honest... I had reservations about using a 3rd party company with my sensitive information. The first call that I made to APVI was just to gather information and I am so grateful that I got the speak with Johnny. He made me feel so comfortable and was very patient and thorough when answering my questions. The process was 100% what Johnny explained to me and there were no errors or set backs. Johnny checked in and communicated with me every step of the way. I am beyond impressed with the customer service and the pride that Johnny and APVI put into making sure that I was well taken care of. The money that I spent with this company is something that I am proud of and I would gladly do again. I can't be more grateful for Johnny and his assistance with my passport process.

This service is perfect and just what I needed! They were able to deliver my passport on time for my trip with a fast turn around. I was SO glad I found them. I was worried that I might not make my trip on time, but they delivered. I highly recommend!

The experience I had with APVI was one of the best I have ever had. I needed to get my passport for a destination wedding and had to jump through hoops because my parents were not listed on my birth certificate. This gave me little time and and little hope I'd get my documents in time. However, I was fortunate enough to find this magnificent company. My point of contact was Johnny Mercado and when I tell you he is amazing that is no lip service. He guided me through each step and assured me that I would have my passport in time. The term "service with a smile" rarely applies these days in customer service situations, but Johnny exceeds all expectations and goes above and beyond. He was there for me for questions, updates, and you can hear his smile over the phone, it's contagious! I received my passport in three business days of shipment, simply incredible! If you need your documents quick, hast, and in a hurry, do yourself a huge favor and contact APVI. You will not be disappointed. In fact, you will thank your lucky stars! Thank you APVI, from the bottom of my heart!

I had to renew my passport for an upcoming trip. I had a little time, but wanted to assure the process would not take more than a couple of weeks. After payment, they called me and led me through the process step by step. Great response times and I was kept informed through the entire process. I had just one contact person, Johnny Mercado, who made sure I got things right. I used the 2 week turnaround option and had the new passport in my hands 9 days later! I highly recommend this company.

Timely turnaround, great customer service and friendly follow-up. I highly recommend APVI Express. They worked with me to insure a timely and expedited renewal of my passport for an unexpected family trip. We were also able to get our visas within 2 days. The staff is efficient, knowledgeable and very helpful. They walked me through the entire process and ensured there were no mistakes on our applications. Excellent service, and I was able to relax and just enjoy my travel!

I had my naturalization oath ceremony on May 1, and my flight is on May 8. APVI helped in processing my passport in time for my trip. Efficient and professional service. i highly recommend

Not only did I need a speedy service, but I also wanted to it be "tunable" in the sense for me to be able to precisely specify when exactly the FedEx package with my renewed documents to be delivered. That was more important to me than the speed itself. I got both, the speed, convenience and the ability to decide when exactly the return package to be delivered. Of course I paid for the proper FedEx service as well, but as soon as they received my extended passport they called my on my cell and asked when I wanted it to be delivered, exactly as I requested. Only by that moment I knew the "hole" in my schedule when I would be able to wait for the FedEx, and was able to tell them. It was also important that, they were reachable immediately any time I needed. They gave me the clear instructions, clearly answered all my questions, double check all the important items before I sent the package to them. Perfect! Before deciding to go with them I contacted some other "fast track companies," but no one was completely up to my requirements. The service certainly cost every penny of the premium I paid them on the top of the Government fee.

personalized, courteous, and prompt processing of our Passport applications. Walked us through the process every step of the way by phone, and delivered the product on-time, with professional follow-up. I would highly recommend APVI for any of your Rush/expedited Passport needs. They flat out delivered. A huge thanks to Johnny at APVI.