Great
Based on 1,354 reviews
Arabella hair4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arabella Hair is a brand specializing in human hair wigs and hair extensions, Arabella Hair Products Co., Ltd is one of the world human hair suppliers who integrates researching, designing, producing and trading hair beauty product. With over 30 years' experience in hair products, we have already enjoyed a good reputation and established a close relationship with retailers, wholesalers as well as business agents throughout the USA, the UK, Canada, South Africa and many other countries in the world.
Arabella hair (arabellahair.com) has 1,354 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
1,354 approved reviews, newest moderated first
Anthina B.
Absolutely love it. Great quality. Nice and soft. True to length. I purchased 24 inches looks even longer than 24 to me. Love it so much. Had it colored, knots bleached, & plucked. Same quality even after washing it. 10/10 recommend.
Lakeya
I love my hair, it arrived quickly and I am looking forward to installing it this weekend!!!
Da’Monie
The hair quality was good , and it was so soft 10/10 must try again 🥰
tierra B.
amazing quality and fast shipping
Bonnita J.
My purchased arrived quicker than I expected! And for my first purchase. I was satisfied
Dominique F.
I was excited to get my wig. I received it in a timely fashion. So no complaints there. The packaging was very basic compared to other companies no big deal--as long as the wig on point nothing else matters is what I was thinking. I wish I'd seen these reviews prior to my purchase. Hair is definitely not 100 percent human. I tried to flat iron the wig to make it look better and strands of hair LITERALLY SHRIVELED UP I don't care what their replies to other reviews claiming hair to be 100 percent human hair. Gaslighting everyone's experience. Knowing they're passing off low quality hair. All these two and one star reviews are not lying. Hair looks, feels, and smells like beauty supply 10.99 pack hair. Also there are a bunch of short hairs around the wig at the top. Not typical fly a-ways just a hot mess. Hair quality is just not what expected. I've wasted my money and learned a lesson. No stars if I could. I recommend you spend the extra money and get a real quality with from a reputable company.
Reply from Arabella hairNov 15, 2023
Dear Customer, Thank you for sharing your feedback, and we apologize for any concerns you have regarding the authenticity of the hair on our website. We genuinely understand your apprehensions, and we are sincerely sorry for any inconvenience this may have caused. We would like to clarify that our product information and descriptions are intended to provide as accurate details as possible. However, we recognize that there may have been some misunderstandings. To better address the issue, we would appreciate more detailed information such as your order number or a specific product description. This will help us gain a comprehensive understanding and take appropriate actions. We are committed to providing customers with authentic and accurate product information. For items like hair products, we understand the importance of delivering high-quality, natural-looking products. We will continue to enhance the accuracy of our product information to ensure that our products meet customer expectations. Arabella hair
Brandy M.
You’re gonna love it! I don’t know what was better, the wig is so soft and beautiful the packaging was beautiful, it came with free gifts, and it came ridiculously fast. On top of all those things the customer service was something special, they personally reached out once I received the package to make certain I was happy and satisfied with my purchase and you just don’t see that these days I would 100% recommend this product and this company. They made a customer for LIFE
Anonymous
Hair shipped super fast, lengths were true to size and the quality is immaculate. I’ll definitely be adding Arabella hair as my newest vendor.
