Reply from ArbitrageCardApr 5, 2026
Hi Sara,
Thank you for your follow-up review. However, we do want to clarify that your review does not fully reflect what occurred.
The $100 coupon mentioned in our previous response was, in fact, sent to the email address associated with your account.
After reviewing our records, we can confirm that the coupon was originally emailed on June 9, and we also sent follow-up emails on September 26, March 18, and March 25 to ensure it was received. It’s possible those emails may have landed in your spam or junk folder, or may have simply been overlooked. In any case, it was never our intention to leave that promise unfulfilled.
To make things as easy as possible, our team has also reached out to you directly via text message and shared the coupon code once again.
We always strive to honor what we communicate to our customers, and we appreciate the opportunity to clarify this matter. If you’re open to it, we would be grateful if you would consider updating your review to reflect that the coupon was provided.
Best regards,
ArbitrageCard Support Team