Great
Based on 131 reviews
Armadillo Home Solutions4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hassle-Free Homeownership Armadillo is a subscription-based protection plan for when appliances and major systems break down in your home. From kitchen and laundry appliances to heating/cooling, plumbing, and electric, Armadillo covers the cost of repairs or replacements, coordinates service appointments, and ensures it’s all done swiftly and hassle-free. View our plans ✔ 24/7 Support: Request service in less than 2 minutes at any time ✔ Access to our network of qualified and reputable technicians ✔ Quick reimbursement if you choose to use your own technicians✔ Replacements when appliances or systems cannot be repaired Have a question? Call us at (844) 471-1800! Learn More
Armadillo Home Solutions (armadillo.one) has 131 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
131 approved reviews, newest moderated first
Bobby K.
Lisa was great and she always got back to me with an answer very quickly She helped me sign up with Armidillo and made the process very easy 5 stars
Reply from Armadillo Home SolutionsAug 9, 2023
Thank you Bobby! I am so thrilled to hear that you had a great experience with Lisa. It was a pleasure working with you! All the best, Taylor Todd, Director of Claims Resolution
Jonathan C.
Garage door opener failed and needed to be looked at. Filed a claim and had a local well-regarded business at my home in a couple of days. The business had to contact Armadillo for an authorization to replace the opener and he got their okay within go minutes. He got it done and was on his way! He said they were the best warranty provider he's worked with because they pick up the phone.
Reply from Armadillo Home SolutionsAug 2, 2023
Thank you for the amazing review, Jonathan! Hassle-free, painless repairs are core to our mission, so I am thrilled to hear our team provided you with such a great experience. I'm so happy your service pro said we were the best warranty provider also. It was a pleasure to be able to assist you! All the best, Taylor Todd, Director of Claims Resolution
Mike W.
Well shucks, lemme tell ya 'bout this here Armadillo Home Warranty. It sure did come in handy, I tell ya what. We jus' bought ourselves a new home and dang it, we had some troubles with the ol' dishwasher and the furnace. At first, I was all kinds of stressed out, but then it hit me like a ton of bricks. Yep, you guessed it, we got ourselves a home warranty! Them folks on the claims team were mighty nice, and my rep Larry, he's a real gem, I tell ya.
Reply from Armadillo Home SolutionsAug 2, 2023
Thank you Mike! I am so thrilled to hear that you had a great experience with Larry & the Armadillo team. It was a pleasure working with you! All the best, Taylor Todd, Director of Claims Resolution
Mark H.
Last Saturday night our A/C went out on a 115 degree day. I thought my chances of getting any help on a Saturday night were nil. However, Ilyssa Cohen contacted me even though it was 10:30 pm in her time zone. With her help, I was able to resolve the problem by Sunday, the following day. Special recognition to Mario, who was also very helpful. Don't use any other warranty company. Armadillo is the real deal.
Reply from Armadillo Home SolutionsAug 2, 2023
Thanks for taking the time to leave this review, Mark! Great customer service is our team’s number one priority, so I am very happy to hear you were so satisfied with Ilyssa response and Mario’s service. We are thrilled to have you as an Armadillo customer and thanks for the recommendation of Armadillo! All the best, Taylor Todd, Director of Claims Resolution
Leslie B.
The service was performed quickly and accurately. The ice maker is working great now.
Reply from Armadillo Home SolutionsJul 16, 2023
Thanks for leaving this great review, Leslie! We strive to offer fast & accurate service and resolve your breakdowns quickly. It was a pleasure to be able to assist you! All the best, Taylor Todd, Director of Claims Resolution
William
Quick connection to the claims team and they followed the claim through the process. We had our money in two business days.
Reply from Armadillo Home SolutionsJul 16, 2023
Thank you for the amazing review, William! Speed of service and speed to pay are core to our team's goals, so I am thrilled to hear our team provided you with such a great experience. Thanks for being an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
Nico Gleza T.
I reported an electrical issue on June 2, 2023. They “assigned” a contractor but that contractor never came on the assigned date. I have followed up with Armadillo multiple times over the last month via online chat, online message, phone call, and email. No one returns my emails, I get voicemail, and the online chat person just says they will notify “dispatch” but nothing ever gets done. I just want this electrical issue fixed so I can cancel coverage ASAP.
John
user friendly
Reply from Armadillo Home SolutionsJun 23, 2023
Thank you for this feedback, John! Having a great, simple customer experience is one of our top priorities here at Armadillo! We are thrilled you chose Armadillo for your home coverage.
