Excellent
Based on 548 reviews
Arrow Lift4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
548 approved reviews, newest moderated first
James M.
Great company, great people, and incredible service. They make impossible situations possible, bless them!
Reply from Arrow LiftMay 31, 2024
Hi James, Thank you for the kind review! We're glad we were able to help make things a bit easier for you. Warmly, The Arrow Lift Team
James J Hogan, P.
Arrow Lift did what they said they would do in the installation of both a chair lift and a vertical lift in our house. This in spite of the fact that the installations were difficult and challenging. The follow up to make sure the system performed as intended was effective, resulting in good performance of both units. The process was particularly effective because the owner spent time understanding and properly preparing for the installation, especially in the case of the vertical lift. Attention to this detail is highly recommended. But the help of the Arrow Lift personnel made this task successful. Follow up maintenance has been very effective.
Reply from Arrow LiftMay 30, 2024
Hi James, Thank you for sharing your experience. We're glad to hear that our team stepped up to the challenge to ensure your stair lift and vertical lift installations were successful! Best, The Arrow Lift Team
Mike O.
Great service and up front with costs so there were no surprises. Very friendly service employees and more than willing to explain what they were doing.
Reply from Arrow LiftMay 30, 2024
Hi Mike, Thanks for taking the time to share your experience! We're glad hear that our team was communicative throughout the process. Warmly, The Arrow Lift Team
Dani S.
Coming up on two years since Arrow Lift was installed in my home! Best investment I made! They called to set up a yearly maintenance check. Service man very kind, knowledgeable, prompt and very thorough! Highly recommend!
Reply from Arrow LiftMay 29, 2024
Hi Dani, Thank you for your kind recommendation! We're glad to hear about the positive experience you've had with our service technician. We hope you enjoy your stair lift for many years to come! Best, The Arrow Lift Team
customer
Having the ArrowLift is a blessing and making sure it remains in working condition is very important to me. Regular maintenance by a qualified professional ensures that.
Reply from Arrow LiftMay 29, 2024
Hello! Thank you for sharing your feedback. It's wonderful to hear that our maintenance team has helped keep your stair lift in good working order! Warmly, The Arrow Lift Team
MICHAEL L.
The Arrow Lift service people always respond quickly and fix any problems we have reported with our stairlifts!
Reply from Arrow LiftMay 29, 2024
Hi Michael, Thank you for your kind review! We're glad to know our service team has met your expectations. We hope you enjoy your stairlifts for many years! Best, The Arrow Lift Team
Eleanor F.
Just had a maintenance check done on the stair life that was installed 3 years ago. The technician did a thorough job. The lift was installed to help my husband who was disabled but I use it for moving groceries up from the garage and to move anything up and down the basement stairs. It will help me stay in my home.
Reply from Arrow LiftMay 29, 2024
Hi Eleanor, Thank you for taking the time to share your feedback! It's great to hear that our technician met your needs during the maintenance check. We hope your stair lift continues to help you for years to come! Warmly, The Arrow Lift Team
Nagel, D.
The Techicans know what they are doing. I went with Arrow because of your service.
Reply from Arrow LiftMay 29, 2024
Hi Dick, Thank you for your kind words. We're so pleased to hear about the positive experience you've had with our technicians! Best, The Arrow Lift Team
