Excellent
Based on 548 reviews
Arrow Lift4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
548 approved reviews, newest moderated first
Nuclar
Arrow Lift's representative was efficient, understood my family's particular situation, and was extremely helpful.
Reply from Arrow LiftJun 11, 2024
Hi Nuclar, Thank you for your thoughtful review. We're pleased to hear that our representative was efficient and got to know your family's specific needs. It's great to know they were able to provide helpful service. If you ever need any further assistance, we're always here to help. Warmly, The Arrow Lift Team
Jim G.
I have been very pleased with the performance of the chair lift that was installed. I must note it has only been 6 months since it was installed. I was very impressed with the installer for his fine work and he also switched controller sides with a which took extra effort but he did it will a smile. My only disappointment was there is no referral progam since I have wanted to/and have referred other people to Arrow.
Reply from Arrow LiftJun 11, 2024
Hi Jim, Thank you for your kind words. We're delighted to hear that you’ve been pleased with the performance of your chair lift over the past six months. It's wonderful to know our installer did such a thorough job and was accommodating with your request. We actually do have a referral program where you can receive credit if a new customer indicates that they were referred by you. We truly appreciate your recommendations. If you need any further assistance or have more feedback, please feel free to reach out. Best, The Arrow Lift Team
Darryl A.
The chair lift has helped the mobility challenged people in our house get up and down the stairs in a split level home, which is exactly why we had it installed.
Reply from Arrow LiftJun 6, 2024
Hi Darryl, Thank you for your kind words. We're so glad to hear that the chair lift has made a positive difference for your household. It's wonderful to know it's helping everyone navigate your split-level home more easily. If you ever need us, we're a phone call away! Warmly, The Arrow Lift Team
Mark H.
The last tech, Greg was phenomenal correcting a faulty install of a part. He also fixed the inside cab railing that others could not. He is the best.
Reply from Arrow LiftJun 6, 2024
Hi Mark, Thank you for your thoughtful review. We're thrilled to hear that Greg did a great job correcting the issue and fixing the inside cab railing. If you need any further assistance, please don't hesitate to reach out. We're always here to help! Best, The Arrow Lift Team
Jason G.
Good people and a great product
Reply from Arrow LiftJun 6, 2024
Hi Jason, Thanks for your generous feedback. We're delighted to hear that you had a positive experience with our team and that you're pleased with the product. If you ever have any questions or need assistance, we're here to help! Best regards, The Arrow Lift Team
Kevin W.
The technician was friendly, cheerful and knowledgeable. He explained the problem in terms I could understand and fixed it a timely manner.
Reply from Arrow LiftJun 6, 2024
Hi Kevin, Thank you for your kind words. We're thrilled to hear that our technician provided excellent service and explained the problem clearly, making it easy to understand. It's wonderful to know he resolved the issue efficiently. Should you need any assistance in the future, please don't hesitate to reach out. We're here to support you! Best regards, The Arrow Lift Team
Steven M.
The tech showed up on time and resolved the issue. What more is needed?
Reply from Arrow LiftJun 6, 2024
Hi Steven, Thank you for your thoughtful review. We're glad to hear that our technician arrived on time and was able to resolve the issue for you. Knowing that everything was taken care of efficiently is important to us. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, The Arrow Lift Team
Pete S.
Friendly and extremely efficient.
Reply from Arrow LiftJun 6, 2024
Hi Pete, Thank you for your kind comment! We're glad we were able to meet your expectations. Warmly, The Arrow Lift Team
