Excellent
Based on 548 reviews
Arrow Lift4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
548 approved reviews, newest moderated first
Sarah & Ray P.
Arrow Lift has always responded to our concerns in an efficient and capable manner.
Reply from Arrow LiftJun 13, 2024
Hi Sarah & Ray, Thank you for your kind feedback! We're glad to hear that we've been able to address your concerns efficiently and effectively. If you ever have any more questions or need assistance, please don't hesitate to reach out. Warmly, The Arrow Lift Team
James B.
Your service person did everything he was supposed to plus. He did an excellent job.
Reply from Arrow LiftJun 13, 2024
Hi James, Thank you for your kind words! We're pleased to hear that our service person went above and beyond. If you have any further needs or questions, please don't hesitate to get in touch. Best, The Arrow Lift Team
Perry M.
We have had an arrow lift chair for many years and used every day. only have had to have battery changed once. Very happy with chair and service.
Reply from Arrow LiftJun 13, 2024
Hi Perry, Thank you for your feedback! We're glad to hear that you've been happy with your chair and our service over the years. It's great to know the chair has served you well and needed minimal maintenance. Please let us know if there's anything else we can assist you with in the future. Warmly, The Arrow Lift Team
Ram G.
Great efficient, friendly and supportive service.
Reply from Arrow LiftJun 13, 2024
Hi Ram, Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. If you ever need any further assistance, please feel free to reach out. We're always here to help! Best regards, The Arrow Lift Team
Paul & Nancy S.
I don't remember the date. Asking for it not makes it much less likely for someone to complete the review.
Reply from Arrow LiftJun 12, 2024
Hi Paul and Nancy, Thank you for your feedback regarding the review process. We'll keep that in mind for the future. We hope your elevator is serving you well! Best, The Arrow Lift Team
oldsailor
Knowledgeable professionals, polite, promises kept
Reply from Arrow LiftJun 12, 2024
Thank you for your kind words! We're glad to hear that our team met your expectations. Your satisfaction is our priority, and we're grateful for your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Warmly, The Arrow Lift Team
Susan C.
I used Arrow Lift to put in a stairway lift on a curved set of stairs that I thought would be impossible to do. They did a perfect and beautiful job. Not cheap but very well done. We are very pleased with the results and it is serving us well. we debated about whether we should install it but now almost 2 years later I can't imagine how we would've lived without it.the
Reply from Arrow LiftJun 12, 2024
Hi Susan, Thank you for your generous feedback! We're thrilled to hear that we were able to meet your expectations by installing a stairway lift on your curved stairs. It's fantastic to know that it's serving you well and that you're pleased with the results. If you ever need any further assistance or have any questions, please feel free to reach out. We're here to help! Best, The Arrow Lift Team
Eric H.
Waited a long time to get a quote on options for a stairlift.
Reply from Arrow LiftJun 12, 2024
Hi Eric, Thank you for your feedback. We're sorry to hear about the delay you experienced in receiving a quote for the stairlift options. We strive to provide timely responses and appreciate your patience. If you have any further questions or need assistance, please feel free to reach out. We're here to help. Best, The Arrow Lift Team
