DONALD
Easy appointment....knowledgeable
Easy appointment....knowledgeable. Didn't try to sell anything.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.

Average
Based on 792 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
DONALD
Easy appointment....knowledgeable. Didn't try to sell anything.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Ellen
Technician was thorough , knowledgeable and had patience to explain in detail what was happening. Excellent
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
DALE
Professional, knowledgeable, and personable.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
heffie
Brothers was very adept in getting their schedule in place. Quote was easy to understand and necessary people were available on short notice.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Richard
On 615 2026 I had a scheduled appointment between eight and 1 o’clock. They have my Generac serviced. No one showed up and I wasn’t notified so I’m not happy. Did you want me to call? I already called them they’re coming tomorrow afternoon sorry.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for your review and your business! We apologize that this visit did not meet your expectations. Please reach out to us privately with the best phone number to reach you, so that we can make it right.
DaveP
Technician went above and beyond to explain maintenance needed and clean HVAC
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
JACKIE
Hannah was very knowledgeable about the issues I’m experiencing with my lawn and gave me some excellent tips for maintenance that I’m excited to put into practice - thrashing, aerating, moisture control and others.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Rosa
Good service , technician was very informative on using a/c efficiently
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.