Average
Based on 792 reviews
ARS/Rescue Rooter3.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
Charles B.
The technician arrived on time and did a thorough check of our A/C system as well as cleaning the outside unit.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
PEGGY/RICKY
Technician did a good job and was very professional and nice.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for your review! We appreciate your business.
Doug P.
Some confusion on the scheduling (requiring a rescheduling), but the service was excellent, as has usually been the case.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for your review! We appreciate your business.
Vicki H.
He was very thorough & informative.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Richard
Very professional in the workmanship and their installers know what they are doing. Very pleased with the removal of my old system and the installation of the new one. I’m just having an issue with getting my CPS rebate sent to me. I’ve made several attempts to get this sent out to me and I can’t get a response from anyone that this will get done.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Renee L.
My daughter was at our new house to let ARS work. She said it went very smoothly.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
NORMAN S.
They did just what they said they would do, and they did it in a timely manner.
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
FR
Very prompt and professional
Reply from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
