Great
Based on 165 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to ArtZMiami!Our biggest passion is curating interesting products that will put a smile on your face and turn up the positive energy around your home. Products that will enhance the luxury level of your home, and also add artistic value to your decor. Our mission consists of two main objectives:1. To curate and sell interesting, high quality products, that are guaranteed to meet or exceed the expectations of our customers. 2. If for what ever reason a customer is not happy, we will do everything in our power to make them happy.With a motivated team, we strive to be the creative minds that bring a smile to your face. That’s why we’re always curating the best products for you.
ArtZMiami (artzmiami.com) has 165 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 35 reviews with 1 star · Clear filters
Assistant
We've place an order on Aug 17th and have not yet received it, despite numerous attempts in contacting the company, they all failed. Please let us know if we should still wait for the products or give up..
Reply from ArtZMiamiOct 13, 2026
Hi, you did not provide any information for us to look up your order. Please reply with your name and order number and we will investigate right away. Thank you.
Gary D.
Disgusting company. Very slow to deliver and when they do it’s to a strangers address. Then they refuse to make contact even though they’ve taken your money and left you with nothing! Absolutely avoid this company!!!! WARNING ⛔️ I’ve had to get my bank to start a dispute.
Reply from ArtZMiamiOct 7, 2026
Hi Gary Dawson, I see that you ordered five items from us and it looks like a package with two of those items was delivered to the wrong address. We are very sorry about that. We have re-shipped the two missing items to you. Thank you and have a good day. :)
Patricia R.
I received from Artz Miami a broken piece. I requested a return label. Never got it. I still haven’t got my refund or the return label. It’s been a while.
Reply from ArtZMiamiSep 25, 2026
Hi Patricia, we request pictures of the broken item and have not received them. Please send the pictures as requested and we will refund your order. Thank you.
customer
Guys, Send me my order/your reference #3383357 or please send my money back asap!
Reply from ArtZMiamiSep 20, 2026
Hi, your order already shipped and you will be receiving it shortly. Thank you.
Sadie
They take so long to reply to their email even though the automated response says please allow 2 business days. It took them 2 weeks to reply to me email about my package not being shipped. They replied that it was being shipped and I did receive the package but it was extremely damaged with the decanter shattered. I emailed Monday requesting a refund and haven't received anything.
Reply from ArtZMiamiSep 18, 2026
Thank you for your order and your review. I see that your refund was already processed.
Dawn LaMay B.
Placed an order on August 21st and have not heard from this company since then. I sent an email two days ago since they emphasized that was the most efficient, effective way to reach them...so far nothing. I see they respond to reviews here so maybe this will get their attention. I find it ironic I placed a sculpture order from a company based in France on the same day. It arrived yesterday. The frustrating part is I really wanted to like this company as I love much of what they have to offer...sad their customer service impacts future purchases.
Reply from ArtZMiamiSep 2, 2026
Hi Dawn, we’re very sorry for the frustration and lack of communication. Your orders have shipped and should be arriving shortly. We also searched our customer-service inbox using the email address associated with your orders, but unfortunately, we were unable to locate your message. Please contact us at [email protected] so we can provide your tracking details and assist with anything else you may need. We truly appreciate your orders and your interest in our work. We hope you love your sculptures when they arrive and that we have the opportunity to provide you with a much better experience moving forward.
Ulrik U.
Ordered an oil painting from them. Was not possible to stretch and frame it, due to cracking of paint and poor quality canvas. I used a professional framer who said it was no hope for the painting. Tried adding a review on their page, but they hide all negative reviews. Suspect some of the 5* reviews must be fake, because the product and service quality is very bad.
Reply from ArtZMiamiAug 19, 2026
Hi Ulrik, We’re disappointed to see this review, particularly as your order was placed in March 2023 and the painting was delivered to you in April 2023, more than THREE years ago. This is the first time we have been made aware of any alleged issue with this order. You never contacted us after delivery regarding cracking, flaking, framing, or any other concern with the painting. We have been selling these hand-painted artworks since 2019 and have shipped thousands of them successfully to customers all over the world, who have had them professionally stretched and framed. Cracking or flaking can occur only if a canvas is improperly handled, improperly stored, improperly rolled, improperly unrolled, improperly stretched, or placed under excessive tension. Unfortunately, more than three years after delivery, and after the artwork has been handled by a third-party framer, we have no way of determining when or how the damage occurred. We are also unclear how our “service quality” could be characterized as “very bad,” as you never contacted us at any point regarding this order or gave our customer service team an opportunity to assist you. Had you reached out when you first experienced the issue, we would have been able to review photographs, investigate what happened, and try to help. We also want to address your suggestion that some of our positive reviews must be fake. We do not fabricate customer reviews, and we do not believe it is fair to suggest that genuine positive reviews are fake simply because your experience was different.
Anthony B.
Ordered in February 27th 843 dollars worth of stuff never shipped my items. This company is a scam. Avoid at all cost
Reply from ArtZMiamiAug 27, 2026
Hi Anthony, we’re sorry to see this review. According to the carrier tracking, your original order was marked as delivered on March 10. We were not aware that you had not received it until you contacted us. Once you let us know there was an issue, we reshipped the missing items. We have reviewed the tracking for the replacement shipments, and they are now showing as delivered. If you are still missing any part of your order, please contact us and let us know exactly what has not arrived. We will make sure you receive everything you ordered.
