Great
Based on 165 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to ArtZMiami!Our biggest passion is curating interesting products that will put a smile on your face and turn up the positive energy around your home. Products that will enhance the luxury level of your home, and also add artistic value to your decor. Our mission consists of two main objectives:1. To curate and sell interesting, high quality products, that are guaranteed to meet or exceed the expectations of our customers. 2. If for what ever reason a customer is not happy, we will do everything in our power to make them happy.With a motivated team, we strive to be the creative minds that bring a smile to your face. That’s why we’re always curating the best products for you.
ArtZMiami (artzmiami.com) has 165 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 5 reviews with 2 stars · Clear filters
Patrizia A.
Very bad customer service and I ordered 2 times on August 12 and today is Sept 7 I still have not received my order sent them emails no one every responds I will never purchase anything from them again
Reply from ArtZMiamiSep 18, 2026
Hi Patrizia Amante, thank you for your order and your review. According to the tracking your order has been delivered. If you did not receive it, please send an email to [email protected].
Arthur F.
I bought one of their mirrors for $4500. It took a while but arrived in good condition. The issue is pricing. After I ordered i found it on another site for a $1000 less at Aliexpress Same mirror. They are not very competitive. Suggest you do a through search before you give them an order. I should have done more research. Their order 3375007
Reply from ArtZMiamiJun 24, 2026
Hi Arthur, Thank you for your feedback and for your purchase. We're glad to hear your mirror arrived safely and in good condition. Regarding pricing, while there are visually similar stainless steel mirrors available online, not all stainless steel products are manufactured to the same standards. The mirror you purchased is hand-forged using substantially thicker stainless steel and a significantly higher-grade finish than the lower-cost alternatives commonly found online. These differences are often difficult to identify from photographs alone, but they have a major impact on durability, structural integrity, and long-term appearance. Our stainless steel mirrors are designed to maintain their beauty and performance for decades and, with proper care, can last well over 100 years. By contrast, many lower-cost products are manufactured using thinner materials and lower-quality finishing processes, which can lead to discoloration, fading, corrosion, peeling, or other forms of deterioration within just a few years. In fact, we regularly hear from customers who initially purchased less expensive alternatives elsewhere and after experiencing premature wear and quality issues, end up replacing their "cheaper" mirrors with our stainless steel mirrors. We understand that price is an important factor in any purchasing decision, and we encourage customers to carefully compare materials, craftsmanship, construction methods, and long-term value, not just appearance. We appreciate your business and thank you for taking the time to share your experience.
Shannon R.
Ordered from what I thought was a local gallery. It is not. There is an address and a phone number in Miami so I thought I was ordering from an independently owned place (supporting small business). When my shipped item had not shown up in two weeks, I tracked via the order. I got a China shipping and an Australia shipping. Then I got a weird "cannot deliver" notice. I contacted ArtzMiami and was told I needed to follow up with the shipping company to clear the mishap. I have asked to cancel the order because I never meant to order from China, and I am still waiting. Do NOT buy from here if you think you're buying non-mass-produced items. You are not.
Reply from ArtZMiamiDec 9, 2025
Thank you for your order and for sharing your feedback. I am truly sorry to hear that the you have not had a positive experience. We offer a 30 Day Money Back Guarantee. Once you receive your order, please email us and we will send you return instructions. We are located in Miami. Our products are high quality and we have thousands of happy, repeat, customers around the world. We work with over 200 artists around the world. Some items are massed produced, some items are limited productions, and some items are one of one and made to order. We ship our products directly from our warehouses which are located in the USA, Canada, France, Germany, China and Malaysia.
Paul I.
Firstly, let me begin by saying that the customer service department was actually really good and dealt with my issue fairly and quickly. However the quality of the product was very poor for the amount they were charging. The item was described as a painted statue and when it arrived it was obviously some sort of wrap. You could see the joints where it had been glued down and the colours were faded in places The two statues were very different in terms of colour saturation. The exact same products, I have since discovered, are available on several other sites for roughly 1/3 of the price on this site. They get two stars because of their customer service but the actual product I would give one star .
Reply from ArtZMiamiSep 11, 2024
Thank you for your review Paul. I'm very sorry that you did not love the items that you purchased. I'm happy that customer service was able to resolve your problem quickly and to your satisfaction. :) In the case of the items that you purchased, the artist hand paints a film which is then hand applied to the sculpture. No two are exactly the same, although the artist keeps them in the same color "theme", according to the color option that you choose. We only sell our art on our website. As with everything these days, there may be sellers online that sell cheap knock offs.
Gilberto R.
En la página te mencionan que puede tardar en llegar de 7 a 15 días hábiles, pero el pedido tardó en llegar 1 mes.
Reply from ArtZMiamiMar 20, 2024
I'm very sorry it took longer than usual for your order to arrive.
