Excellent
Based on 104 reviews
Azer Scientific Inc4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About UsClinical ProductsLife Science ProductsExacTip Pipette TipsAbout Azer Scientific Azer Scientific is a leading manufacturer of laboratory products for the clinical, reference and research/biotech laboratory markets. Our team is knowledgeable, motivated, and eager to assist you. We are here to provide technical support and detailed product information to ensure our customers are getting the product to best suit their application. We understand the crucial role that laboratory professionals play in the diagnosis, treatment, and research of diseases, and we want to ensure that they have the best products available to them as they continue to make a difference in the lives of patients everywhere. Our professional staff is available to make your Azer buying experience convenient, efficient, and enjoyable.Our GoalServe Scientists Who Change The World.
Azer Scientific Inc (azerscientific.com) has 104 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
104 approved reviews, newest moderated first
Reid
Excellent customer service! Melissa, one of their representatives, is exceptional. She approaches every issue with professionalism and has an impressive knowledge of their catalog. Her dedication to her work truly stands out.
Cameron
Jeff was excellent to work with during the installation process. He helped us through our internal IT issues and we were able to find a path forward by the end of the week.
Eric
My experience with Azer was great. Tim Bumgardner, our sales rep, and Jeff Meyer were very hands-on throughout the process. Installation went smoothly, and the training was top-notch. Highly recommend their team!”
Dot B.
Fast turn around
Ashley P.
Great product and great service
Juliana D. M.
We had a last-minute issue with missing essential products, and Melissa was incredibly helpful from the first call. The whole team from Azer Scientific worked quickly to arrange the products, which allowed us to complete our work on time. Great service and support when it mattered the most!
ERA Health Research-Andrew M.
Odd to have to confirm email to place an order was told it was due to fake orders etc.. but if this was an urgent request what then, seems to be doing yourself out of business rather than encouraging!
Reply from Azer Scientific IncJun 26, 2025
Hello Andrew, Thank you for reaching out and giving this feedback. We will review with our management team for any changes in the future. However the person you spoke with was correct, we do require an account to be created and approved prior to the order being processed. We manufacture and distribute a large number of medical devices, regulated chemicals, etc. and need to ensure by law that we are shipping to a verified account. We try to turn the approvals around as quickly as possible, and you can always place urgent orders over the phone with a credit card. We appreciate your understanding and hope you give us a chance to earn your business!
Maurice
Spoke with Melissa. As a professional Purchaser, I deal with a lot of companies. Most are going to ridiculous automated recordings that have dozens of options and half a dozen levels to each option. I was able to reach Melissa promptly with a quick and easy purchase. And guess what? She made it QUICK & EASY. THAT is what used to be called Customer Service...where the Customer was first and automation was secondary.
Reply from Azer Scientific IncJun 26, 2025
Thank you, Maurice! Whether you're in the lab or in procurement, that's what our team is here for, to make it easier to get your job done!
