Great
Based on 432 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AZOVA, Inc. is located in Alpine, Utah and is a woman-owned Digital Health Technology System. AZOVA specializes in creating digital provider networks and in making digital health benefits available and accessible to all who need them. By enabling any healthcare provider, pharmacist, behavioral health provider, wellness provider, dentist and other healthcare professionals to quickly deploy cloud-based healthcare services, AZOVA is making a difference in the cost and delivery of healthcare in the United States and the world.
azova.com (azova.com) has 432 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
432 approved reviews, newest moderated first
Keith L.
Very easy to use. Our guide was very helpful.
Reply from azova.comFeb 20, 2022
" Keith, Thank you for the 5 star rating. We are thrilled you found our testing easy, and our staff helpful! It's what we strive for! Thanks, AZOVA."
Sara K E.
The instructions were clearly explained and easy to follow.
Reply from azova.comFeb 19, 2022
" Sara, We are grateful for the time you took to leave a 5 star review. Thanks, AZOVA."
Stan P.
I was using this for travel to Hawaii. We entered the vaccination data but have not had any online support. I put my wife on my account but it couldn’t get verified thus I had to open another account and tenet enter all her information again. Mt vaccine is has been confirmed but still not verified. My wife’s info is still not even entered very frustrating - wish there was online support.
Reply from azova.comFeb 19, 2022
" I’m Tammy, and I’m the head of customer service here. We’re ordinarily known for our exemplary customer experience here which is why I truly apologize for your recent experience with us. I would love to discuss this with you and answer all of your questions regarding your vaccinations. Please reach out to me directly at 844.692.9682 Ext 1062. Thanks, AZOVA."
Jim M.
Friendly staff, communicated everything clearly and effectively. Process was smooth, no problems. Test results delivered quickly.
Reply from azova.comFeb 19, 2022
" Jim, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Thanks, AZOVA."
Lucy P.
Fast, friendly service. Results within 15 min. Thanks
Reply from azova.comFeb 19, 2022
" Lucy, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Thanks, AZOVA."
Jonathan H.
Good service, would’ve been good to have some explanation about holding the phone for 15 minutes looking at the test.
Reply from azova.comFeb 19, 2022
" Jonathan, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thanks, AZOVA."
Stuart R.
Clear process, friendly staff, efficient return of results. What more could a person want from a PCR test? Thank you Azova.
Reply from azova.comFeb 19, 2022
" We’re so happy to hear you had a great experience at Azova. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.Thanks, AZOVA."
Avinash G.
I signed up to fulfill travel preparation requirements to Hawaii. The set up was fairly straightforward. It allowed me to add my wife and two daughters. However only my vaccine credentials could be verified. Upon contacting the representative Was told that my wife would have to create a separate account and my daughters could be under my account. On further asking if both my daughters vaccine for Verification will definitely happen, I did not get a straight reply. The whole purpose of using you was to smooth and vacation experience. However, the effort was not worth it. This process needs to be a lot more smoother specially for families traveling together. Thank you!
Reply from azova.comFeb 19, 2022
" Avinash, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We are sorry to hear that you experience with our customer service representative was not up to par. We would like the chance the discuss this further with you . Please reach poiut to me directly at 844-692-9682 Ext 1062, Thanks, AZOVA."
