Jean-Sébastien R.
Very nice service with Andrew Peter
Very nice service with Andrew Peter. Je aleays Quick and efficient

Great
Based on 355 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Azuga is a fleet management and telematics company that provides software and hardware solutions designed to optimize fleet operations, enhance driver safety, and ensure regulatory compliance. Its platform leverages GPS tracking, vehicle diagnostics, driver behavior monitoring, and real-time alerts to help businesses reduce accidents, minimize downtime, and improve overall efficiency.A core feature of Azuga is its focus on safety. The system tracks behaviors like speeding, harsh braking, and distracted driving, providing actionable insights and driver scorecards that encourage safer driving habits. For compliance, Azuga offers ELD (Electronic Logging Device) solutions that help fleets adhere to Hours of Service regulations, preventing violations and avoiding fines.Azuga’s platform is also highly scalable and adaptable, serving fleets of all sizes across industries such as service trades, construction, government and towing. With mobile and web-based interfaces, fleet managers can monitor vehicles in real time, generate reports, and implement predictive maintenance to reduce costs.In addition, Azuga promotes driver engagement through gamification and rewards programs, which improve retention and morale. By combining safety, compliance, productivity, and operational insights, Azuga empowers businesses to run smarter, safer, and more efficient fleets.
Azuga, a Bridgestone Company (azuga.com) has 355 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
355 approved reviews, newest moderated first
Jean-Sébastien R.
Very nice service with Andrew Peter. Je aleays Quick and efficient
Sheila
Mark is really responsive - whenever I bring up an issue, he always follows up.
Reply from Azuga, a Bridgestone CompanySep 25, 2025
We truly appreciate your feedback. It’s wonderful to know Mark is providing such reliable support.
N/A
good customer service. answered all my questions and followed up with a spreadsheet to help organize everything.
Reply from Azuga, a Bridgestone CompanySep 25, 2025
Wonderful to know you had such a positive experience. We’re happy the follow-up support helped organize things.
Brian
Cecilia is very helpful and really easy to work with.
Erik
Steve is always very helpful and goes into detail when I don't understand a function in Azuga, he works great around my busy schedule and gets back to me in a timely manner.
Reply from Azuga, a Bridgestone CompanySep 25, 2025
Thank you for sharing this! We’re so glad Steve has been flexible, detailed, and responsive in supporting you.
Yolanda
Excellent customer service from Cecilia Peters. She is always helpful and so knowledgeable. We had a few hiccups with connecting to the camera to the WiFi and she was so helpful, she got the tech to look into our issue asap and walked us through the reset process. Her patience is amazing, so glad she is our representative.
Reply from Azuga, a Bridgestone CompanySep 25, 2025
Your note about Cecilia’s patience and expertise means a lot. We’re proud to have her representing Azuga and making sure challenges get solved the right way.
UGO
Prompt response, regular check in calls/emails, readily available
Reply from Azuga, a Bridgestone CompanySep 25, 2025
We appreciate your feedback. Consistent communication and accessibility are key to strong support, and we’re glad that’s been your experience.
Maiber J.
Following up with the costumer after an issue arises. Following through with what was promised to the customer in a timely manner