Back Science™Reviews of backscience.com

Great service and a quality product

First off I want say Rick the owner and his staff is as good as they get when it comes to customer service. I bought one of his speciality beds, back science with an adjustable box spring. We almost got the right fit the first time, but with a little adjustment of softness added to the mattress, they got it spot on. Their store has a good vibe, they are not pushy for the sell but offer great input and listen to your needs, plus their prices are very competitive. Don't waste your time with other retail bed companies, this is your one stop shop, their showroom is huge and they have a big selection of bed sizes and firmness from soft, medium to firm and all sizes of beds from twins to doubles, queen to cal kings and they even make custom super beds. Highly Recommend!!

The customer service is top-notch. They were so helpful and went above and beyond to help us find the right mattress. The back science mattress is both comfy and supportive. Very happy!

Back science employees were super helpful in finding my ideal bed and pillows. They focus on your needs when sleeping to get a product that gives the best body support and comfort. Every employee there was professional, knowledgeable and aimed to give you the best service.

Great interview in determining what I needed based on my personal issues with my current mattress. No adjustments were needed after my mattress arrived and I love it! Great customer support team.

Our in store and purchase experience was great. We walked into the store on a whim and had nearly purchase a bed next door but we happened to have the man who designed the beds help us, in store, and he was really knowledgeable and knew what we needed to make our sleeping experience better. We've had our bed for almost a month now and our backs are already feeling much better. I do not wake up with pain! Also, we LOVE the zero g bases and have talked most of our friends into getting one.

Great experience from start to finish. Originally looking at Helix, Nectar, Dream Cloud... ended up buying a BackScience Series 3 Split Cal King with adjustable frame. Spent twice our original budget. So what happened? We made a great decision. We got 3 times the value and a 30-year warranty to make this the last bed we'll ever need... And it came with the promise to customize the bed as our needs change over the years. As an architect and engineer, I was absolutely impressed by Dr. Rick Swartzburg's knowledge and explanation of BackScience; his decades-long efforts to integrate chiropracty with the science behind great sleep. We talked structure and support for 40 minutes - a conversation Rick gladly entertained. This is a man who cares about his customers and will genuinely do whatever he can to make sure they arrive at the best decision for them. In the four months sleeping on our new bed, my wife and I are so happy with our decision to buy BackScience. A great decision.

We went to the Back Science Store looking for a specific mattress and after being able to try it, we realized it was too soft for us. Staff were friendly, attentive and extremely knowledgeable, they were able to show us multiple options at different price points without added pressure. After trying different mattresses we fell in love with the Back Science 2 mattress. What stood out was how comfortable it was, as I’m an all over sleeper and it almost felt like we were stretching laying down on it. So far we’ve only slept on it a few days, so I will do a later update on this comfort journey.