Avraham B.
Great info with a few main products
Great info with a few main products. Not too confusing like some other firms.

Excellent
Based on 111 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at Back Science™, led by our head of product development Chiropractor Dr. Rick Swartzburg, D.C., we strive to develop the latest mattress and bed technologies to help people suffering from back pain and various health conditions get the restful sleep they deserve. We are constantly innovating and pushing the boundaries of technology to bring consistent positive improvement to the lives of back pain sufferers across the U.S. In our more than 20 years of experience innovating in the industry and working directly, one-on-one with our customer base, we have been able to change the lives of back pain sufferers all across the U.S. and beyond by paying attention to their specific needs and keeping our focus on their health and well being. Scroll down to learn more about why our customers trust us with their sleep, and how the Back Science™ Bed can make a difference in your life.
Back Science™ (backscience.com) has 111 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
111 approved reviews, newest moderated first
Avraham B.
Great info with a few main products. Not too confusing like some other firms.
Jer
Responsive customer service, efficient transaction
Cleo L. S.
Placing my order was was simple and uncomplicated to do
Michael
From the moment I contacted Back Science, their customer service team stood out. I had several questions about whether the Series 3 was the right fit for my combination sleeping style and specific pain issues. The team responded remarkably quickly—often within hours—and provided detailed, thoughtful answers that addressed every concern. They explained how the Series 3’s medium feel (around 5/10 firmness) and targeted support zones could cushion my shoulders during side sleeping while supporting my spine when on my back, directly tackling the soreness I’d been experiencing. Their expertise and attentiveness made me feel valued and confident in my decision.
Reply from Back Science™May 6, 2025
Thank You! We appreciate your positive feedback. We truly care about our customers getting the best possible sleep and alignment.
Adrian
I have purchased a series 2 mattress. experienced has been good so far. Was able to get the mattress at a discounted price due to their spring break sale. I am currently having lower back pain/stiffness. I will update once I have used it for some time
Reply from Back Science™Mar 22, 2025
Thank You! We truly appreciate your positive feedback we care about our customers being comfortable making sure they get the best sleep ever!
Beth E.
Shopping was easy. They even called me to answer a question. Email response was fast too.
Reply from Back Science™Mar 22, 2025
Thank You! We truly appreciate your positive feedback we care about our customers being comfortable making sure they get the best sleep ever!
Daniel M.
Absolute top notch customer service. Well taken care of, and provided an amazing product.
Reply from Back Science™Mar 22, 2025
Thank You! We truly appreciate your positive feedback we care about our customers being comfortable making sure they get the best sleep ever!
Jenny S J.
This should be your first and only STOP if you're in the market for a new mattress! Dr. Rick-THE BEDUCATER, is extremely knowledgeable and helpful! His mattress quality is second-to-none. We have been sleeping on our Fibro-Pedic for the past 12+ years and decided to upgrade to the Back Science 2 Series Model. My husband and I are exceptionally satisfied with our experience and the mattress. We highly recommend Ultrabed and will purchase here again when it is time! The ONLY place to even consider getting a mattress!!! Jeff and Jenny, Plymouth, Indiana.
Reply from Back Science™Mar 22, 2025
Thank You! We truly appreciate your positive feedback we care about our customers being comfortable making sure they get the best sleep ever!