Base Camp TradingReviews of basecamptrading.com

Very poor service. They scammed my credit card for amounts that I never approved... Stay away from Base Camp Trading

Very deceptive sign up process. the minute I read my receipt I saw a $1997 charge on my PayPal that I didn't authorize. I've done everything possible possible to get a refund from these clowns but they have a made up company policy of no refunds just a credit to "my" Base Camp account in the first 30 days. I don't want a Base Camp account

I found that this site in not for me. Within weeks I called for a refund. Was told no refund but “satisfaction”. Was give a platinum subscription til December as I remember. You got me. Text came in and I opened it. notice : Can’t open site is not secure”. Scam apprently

I paid $1,994 for one of BaseCamp's products Matrix Income Alerts (MIA) service. I cancelled the subscription the day after purchase upon realizing the service was not suitable for my needs. I requested a full refund to my original payment method rather than store credit. The prominent "Satisfaction Guarantee" button on their signup page led me to believe a money-back guarantee was in place. I find it misleading to offer a guarantee that only results in store credit, particularly when this limitation is not clearly disclosed upfront. Because I purchased this service under the impression that it included a 30-day money-back guarantee and the service holds no value for me, store credit is not an acceptable resolution. I requested that they process a refund of my original form of payment...and no longer engagie in deceptive advertisment.

I purchased the Matrix Spread System program on 6/10 after Dave Aquino's call. I was under the impression that the program would have me ready trade options, and the "money back, no questions asked" was mentioned in the call. I'm not new to trading and I know the very basics of options. However, after watching all the videos of the Matrix Spread System, it was obvious that it is not for beginners. There are not enough details and information to be able to apply the principles. The program is not for beginners but they don't tell you that. I looked for resources on the website, and they are plentiful but still not enough to really implement and execute on your own. But they don't tell you that. But you can become a member for a pretty hefty monthly subscription and have access to the trading rooms and be able to ask questions. So, after a couple of days, I requested my money back. They refused. The policy is to get a credit for their other products. I talked to customer service, they admitted that the Matrix Spread System is not for beginners. They directed me to another program for beginners. Fine, I went through the videos, same thing, not enough information and details to implement. I've been going back and forth with customer service. They admitted that the beginners program they directed me to is not really for beginners and assumes a certain level of familiarity with trading platforms. I have to say they are responsive but all information is kept general and is not enough to implement on your own. I will even dare say that unless you're advanced, you wouldn't understand how to do it. I can't vouch for the validity of the strategies. I wish I could have tried them. If you're a beginner, have moderate experience, I would strongly recommend to not buy into Base Camp Training programs. Maybe if you purchase the monthly subscription? I don't know but the programs alone will not be enough and you won't get your money back. I thought they were deceitful.

Last night I tried to order the two introductory programs, only, for $7 and $47, then check out. I was NOT presented with a final invoice before closing out my transactions, so I went to my email to confirm the order. Discovered only then that their system had additionally charged me $1,997 for a program with a name I didn't even recognize. Within 10 minutes, notified them by email that something had gone wrong, not at all what I would have agreed to, and asked for a refund. They came back this morning, sorry, no error on their part, no refunds only credits. No way. I have not touched ANY of the programs, nor do I intend to. Have notified them I will take case to BBB and Attorney General for dealing in bad faith. These are the facts; make your own decision.

While Base Camp Trading might offer some useful insights into trading, I found that their style of trading did not fit my needs. Their emails have no way of unsubscribing to their emails. I have sent several emails asking to be removed from their emailing list, all to no avail. This why I am giving them such a low review.

These are the worst trading rooms, I have ever seen. While very impressed with Dave Aquino and Thomas Woods, however, they are rarely seen in the live rooms. Live rooms are hosted by few trainees bout 50% to 80% of time. Also, you will not know who will be hosting this room, one day it is hosted by one trainee and next day it will be someone else. IMO just stay away from this if you want to learn or be a day trader. Response to this email by support team adds another issue: that the support is shitty too. Instead of acknowledging the issue and trying to fix it. Anyone who goes to these trading rooms, they will find out in 1 to 2 weeks, who is running the room most of the time.