Great
Based on 727 reviews
BB Wheels4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget.Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
BB Wheels (bbwheelsonline.com) has 727 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
727 approved reviews, newest moderated first
Arthur D.
It was awesome. I talked to Noah, he answered all my questions, concerns and helped me get my order placed
Reply from BB WheelsJun 19, 2023
Arthur, Thanks for the great review you left us and for choosing to shop with us! We can’t wait to have you back! Thank you, BB Wheels
Kayla R.
I ordered a set of wheels and thank goodness they review all the orders because I would have gotten something that would never fit my car. Thank heavens Noah saw my mistake and we got it fix that same day so there was no delay in my order. Thank you Noah I will be placing another order shortly for my other vehicle.
Reply from BB WheelsJun 15, 2023
Kayla, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Thank you, BB Wheels
M P.
Great prices. Easy to order would have given a five star rating if they were using UPS instead of fed ex. Slowest shipper in the industry just glad they showed up and didn't get shipped every place but the destination.
Reply from BB WheelsJun 14, 2023
Hello, Thanks so much for your review, we love getting feedback about our service and take pride in our customer service. Please get in touch if there is anything else we can do to make your day. Thank you, BB Wheels
Jeff P.
I had a terrible experience with BB WHEELS. I will use someone else like Custom Offsets in the future. They claim to be a family run business, but it's as corporate as you will find. Their practices are not consumer friendly and their service is worse. I used a signup and save promo code to save on the order. They were also running an installation promo where you could get up to 8% of the purchase price. What is hidden in their rebate terms is that they will take back any discounts you previously used. So what seems like a good deal up front can turn out not to be. They are also not upfront about this and it's buried in the legal print. It was much more hassle than it was worth. There are much better companies out there.
Reply from BB WheelsJun 14, 2023
Jeff, Thank you for your feedback. We’re sorry to hear that you had a negative experience. We want to assure you that we take all feedback seriously and are constantly working to improve our service. If you’d like to discuss your experience further, please don’t hesitate to contact us. Thank you, BB Wheels
James S.
So Far, So Good. I worked with Andy, and he was very helpful, Good Prices, and Good People.
Reply from BB WheelsJun 14, 2023
James, We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future. Thank you, BB Wheels
customer
I need tires for mii car n u guyz popped upn o love it
Reply from BB WheelsJun 12, 2023
Hello, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thank you, BB Wheels
Marlon D.
Customer service
Reply from BB WheelsJun 12, 2023
Marlon, Thank you for the 5 star rating! Thank you, BB Wheels
Ramiro A.
Troy was very helpfull
Reply from BB WheelsJun 12, 2023
Ramiro, We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you, BB Wheels
