Average
Based on 277 reviews
BeatStars3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BeatStars has been the #1 destination for millions of recording artists to license and purchase beats, songs, sounds and services from a global community of music makers – providing first-in-class tools, pioneering technology, and educational resources. We have empowered everyone from bedroom producers to the most in-demand, platinum-selling producers to build a business, earn a living, and collaborate with artists around the world.
BeatStars (beatstars.com) has 277 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
277 approved reviews, newest moderated first
Cg
Very fast, reliable, friendly and offers the best possible quality! I had a problem with my case, which was solved very nicely by support.
Reply from BeatStarsMar 18, 2024
Hey Cg, thanks for your amazing feedback! Much appreciated and we are glad we could have helped you.
Kunde
Die Seite ist okay , aber ich bekomme ständig ungewollte werbelieder. Super nervig!!!
Reply from BeatStarsMar 18, 2024
Hey Kunde, we trust you are well and thanks for your feedback, please note ads at this stage are currently not targeted. This may be why you see various types of content in terms of ads. This will however be much better in the near future.
Goluia Gigi J.
I have been waiting on a refund now for several days. After initially communicating with a team member on January 3rd, I've tried reaching out multiple times and now no one is answering.
Reply from BeatStarsJan 22, 2024
Hey Goluia, we trust you are well. Please could you kindly provide us with the reference number of your case where a refund has been requested so we can investigate further? Thank you!
Fiifi T.
Man beat stars is trash how cant i pay for a track when im in Ghana are y’all saying Ghanaians shouldn’t do music because there’s literally every country available for paymbut Ghana how disrespectful
Reply from BeatStarsJan 22, 2024
Hey Fiifi Taylor, We trust you are well. Please note that BeatStars is not a payment processor, we do not manage the limitations of the payment provider in your country or others. We are however looking into bringing more options in the future not only for Ghana but for all other countries affected as this does not only impact Ghana. Unfortunately, it is something outside of our control and you provide a rating based on another service limitation here. We trust this helps to clarify and provide guidance. Thank you!
JaseBaseBeats
Worst company I’ve ever dealt with. Constant issues with distribution and not being paid. Nightmare moving my music to another platform had nothing but stress using BeatStars. Owed money as I write this. Unhappy customer
Reply from BeatStarsJan 22, 2024
Hey JaseBaseBeats, We trust you are well. We are sorry for your experience and wish we could assist you further. Could you please provide the ticket reference on where you are having trouble for further investigation? Please note that Distribution is a service that is winding down at this stage, we would like to further clarify that, unfortunately, streams and royalties are not generated in real-time. You may see your stats data within the stores, but that data is not provided to us instantly and in real time. Each platform has to vet each of the streams to make sure they are legitimate and monetizable according to their requirements. We also have to vet those streams on our side. In general, it takes around 90+ days for each of the stores/platforms to provide us with the data and revenue. Once we have vetted the data/revenue and confirmed the data/revenue is legitimate, we will then pay out. However unfortunately this does take a bit of time, as it's not a simple process. We appreciate your patience in the meantime. Thank you for understanding!
Maik M.
Ums so zu sagen, ich habe BeatStars Studio verwendet, um meine Musik auf Plattformen wie Spotify, Amazon Music und co. zu verteilen. Allerdings hat mir BeatStars bei jedem einzelnen Release Probleme bereitet. Ständig wurden Releases unbegründet abgelehnt und bei weiteren Versuchen doch angenommen, Release-Überprüfung ignoriert oder beim Release alle ausgewählten Stores entfernt (so das der Release garnicht erst angenommen werden kann). Sorry Jungs und Mädels, aber ich werde meinen Distributor wechseln. Peace out.
Reply from BeatStarsOct 30, 2023
Hey Maik, We trust you are well. Please allow us to clarify here that Distribution is no longer a service we offer. If you still have any questions please kindly refer to our support team via email. Thank you!
Mike
A bug on Beatstars deleted my personal information and caused 4 licenses that I paid for to be defective. Support would not do anything. I suggest to anyone buying through Beatstars that they instead contact the producer personally and cut out the middle man. The producer gets a better cut, and Beatstars customer service is useless anyway. The fact that this came just after they increased fees is even more ridiculous. Don't give these people your business.
Reply from BeatStarsOct 20, 2023
Hey Mike, We trust you are well. We are sorry for your experience, we would happily assist in investigating your case, please provide us with the ticket references you referring to here so we can take a further look. Thank you!
mercedes S.
Purchased four beats and they stole my money! Never received my beats
Reply from BeatStarsOct 16, 2023
Hey, We are sorry, the producers manage their own licenses, content, sales and client communication. Please feel free to contact the producer directly regarding any inquiries/concerns. You may use the "Message" button and social media links (if any) within their BeatStars profile page, or the email address within your transaction receipt to contact the producer(s) directly. Thank you.
