Excellent
Based on 3,017 reviews
Beautylish4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beautylish was founded in the fall of 2010 with a simple purpose—to create a community where beauty lovers could share their collective beauty wisdom. People loved it, and our community grew to hundreds of thousands in a few short months.Beautylish rapidly became a valuable resource for the discovery of beauty products. Yet the experience felt noticeably incomplete because we weren't able to assist our members in purchasing the amazing products they loved. This led us to launch our own online boutique in 2012.We feel that the world is not short of beauty products, stores, or stories, but somewhere along the way, it became short of specialness. Beautylish exists to find exceptional products, tell the inspiring stories behind them, and deliver them with thoughtfulness. We believe an amazing customer experience is driven by a personal relationship with our customers.
Beautylish (beautylish.com) has 3,017 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
3,017 approved reviews, newest moderated first
Gitay S.
A big Thank you to the Team of Beautylish. I found out about this company while hunting for few makeup items and thought if giving a try. Indeed a very professional company that cares for the clients. I have ordered two times from them and they sent my order neatly packed and wrapped on time and all items as per the request. I really want to thank again to the team and look forward for more of my purchases. With loads of love and best wishes.
S J.
I have placed 33 orders since August 26, 2018... I can not rave enough about how fantastic they are. My packages are shipped with care and wonderful little details. Customer service has always been prompt (even during a Jeffree Star launch, when things can sell out in under 10 mins)! When I've had issues with damaged items (issues during manufacturing) they take care of it quickly and with care. During this pandemic they have still gotten orders out SO FAST that it's hard to believe there is actually anything going on. I was told my order would be delayed but it wasn't at all.
Amanda
Went from 1 star to 4 with a phone call.Ordered products a month ago and have not received them. I emailed beautylish and the Rep was not helpful. After 2 weeks of getting nowhere I called, I still have not received my items but after the service I had previously received it was nice to be heard and helped.
Love 2 vape G.
Love this company! It is so great to find all my fabulous favorite cosmetics in one place and if I choose to I can pay over time! I was advised that packing my order and shipping it out would take longer due to coronavirus and less staff. I received it within days after it was shipped! I had an employee text me the day my order arrived to be sure I was happy. Very happy with my first buying experience with this company, will make future purchases here!
jel888
Best of the online shopping venues! They deliver from the US to Europe as though it was right next door. Quality products, returns without issue, payment plan, kind staff; what more could you ask for! Everything is clear and transparent. I hope they keep the service standards high and continue to hire kind, thoughtful staff who want to "serve" their clients. Because serving isn't being subservient. And I also hope they pay them well and include them buisnesswise in making and running of the business.
Karina Nielsen D.
I have had some very, very good experiences with Beautylish and their costumer service that I wish to share. A recent one was that I had ordered a Jeffree Star bag, it came fairly quickly. Unfortunately the strap thingy on the shoulder was thorn, I am guessing an error during production which has nothing to do with Beautylish. It's still useable, just not new a pretty looking. They send me a replacement, it was the wrong pink bag, they sent me a third one. Every mail was replied to very fast and in a very kind manor. My daughter age 8 use one of the bags and I the other 2. So we use them all, so no waste here ;) Today I ordered 1 item, it was sent less than 5 hours later. Everything is always very nicely wrapped. Great company in my opinion!
Katya
Great customer service, fast and helpful replies. Everything arrived in a great condition. The shipping took a while, but from the USA to Europe, I can understand.
Lestat
Beautylish never fails to give service that is professional, expedient & gorgeous presentation...their competitors could take a page from this!
