Excellent
Based on 139 reviews
Bedjet4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At its core, BedJet is a sleep technology company dedicated to revolutionizing the bedroom comfort experience through bleeding-edge engineering, advanced technology, and proven medical science. Founded by former NASA engineer Mark Aramli, our innovative climate-controlled systems have quickly become the number one customer-rated product for heating and cooling beds, redefining sleep quality by enhancing overall sleep comfort and improving the lives of sleepers through better, more restful sleep. With over 300,000 units to more than 40 countries and an impressive record of over 6,000 five-star reviews, BedJet has firmly established itself as a trusted leader in sleep technology.
Bedjet (bedjet.com) has 139 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
139 approved reviews, newest moderated first
Sue H.
We've had our Bedjet for a year now. The company were very responsive to my questions before purchase and we found it easy to set-up. The cloud sheet is high quality and the Bedjet has worked great and really helped my son to sleep better. I am happy to recommend this product and company.
Kristina F.
Ordering was easy. When there was an issue where it appeared that the post office had lost my package, I reached out and they sent me a replacement right away. The original order did eventually arrived and I was able to send that one back hassle free. All around, just a great business to interact with.
J V.
This company surpassed expectations on customer service. I have been using BedJet for 2 years and the remote came apart. I contacted them via email and got a response within the hour! And acknowledgement of the product warranty and the remote was covered. BedJet shipped a replacement remote out the same day and provided email instructions to sync the new remote to the unit. Happy customer that is happy to support this business.
Bombas C.
I love my BedJet more than words can explain! Life changing! After owning it for about a year I noticed the filter had a strange musty smell. Customer Service was on it and had quick responses and solved my issue right away!!
Christy
I was UBER excited to receive my Bed Jet and when it came, I could not get it open fast enough. I absolutely LOVED it. I thought it was the best thing since sliced bread LOL. It is not loud and blows good air. Unfortunately, I had to return it. I live in an extremely hot and sometimes bipolar environment (meaning it can be 86 one day and -5 the next). With me being 55 going through the pause (meno that is) and packing my own insulation (I weigh 280 and I'm only 5'2) I just knew this was a God send and it is, just not for me. I notified customer service that I would like to return it and had zero problems doing so. I live for people who are super nice and helpful. I don't think I've ever experienced any other customer service as friendly and courteous as they were. I watched all the videos that interrupt your programs on YouTube (LOL) and was convinced that I needed the Bed Jet in my life. I miss it already LOL. The product is great and because they have a great return window, at the very least you should try it. You will not be disappointed.
Moonshine
Amazing customer service. Although i returned the product, the process was so smooth and without any hiccups. I would say its as good if not better than amazons customer service.
Stephan M.
Life changing (for the better). Recent service was above and beyond as well but simply put: while this is not inexpensive the return on its benefits are crazy. We original got one for a post-surgery need but 10' after turning it on we got another. Not sure there is more powerful endorsement. Filter cleaning is easy, time/temp is easy, etc. Overall just an amazing product.
JAMES S.
Though I have many friends who love their Bed jets, I just couldn't get comfortable with it. Returning. It was incredibly easy and their customer service was certainly five star. I would certainly recommend anybody looking into a bed jet type of device to get the original, especially with the fantastic customer service. Again, sorry it didn't work out for me, but I have many friends who love it and once again thanks for the great customer service during the return process. Jim
