Reply from BeeMission.comSep 29, 2019
Hi Laura,
We can appreciate your frustration.
We deal with "ripoff" sites, where our product images and descriptions are used to sell cheap, poor quality knockoffs shipped directly from China with unreliable shipping methods. The materials used in manufacturing these cheap knockoffs can be dangerous, and we proceed with DMCA Take-down requests whenever these sites pop up. We receive many inquiries every month from folks who are angry at us only to learn they didn't actually buy from us.
Many of the points in your review do not represent the functionality of Bee Mission, including being charged in GBP (all our orders are processed in USD), we do not have an online contact form on our site, nor do we display an email address. We manage all support requests through a ticketing system, and if you did email the store, you would receive an immediate response with a link to the support portal. All orders are automatically processed for shipping immediately at the time of order, and an automated system would send you tracking details, etc.
Without knowing your name or order number it makes it difficult to look into this further, but given what you have described, it seems your experience was with a third party site that has used our content without our permission.
We've contacted you privately through Trust Pilot requesting more information to determine whether you ordered from us or not. Please respond through Trust Pilot, and we'll get to the bottom of this. Thank you