Great
Based on 756 reviews
Better2Know4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 608 reviews with 5 stars · Clear filters
Afiawusuaa O.
Very good customer service. They are very swift in delivering results as well. I have used them twice, both times have been excellent.
Reply from Better2KnowMay 15, 2021
Thank you for taking the time to review us Afiawusuaa. We were pleased to help you (twice!).
isis K.
Got the Day 2/8 tests, as well as the test to release one. Test kits were delivered on time, with clear tracking details. The instructions in the kit were also very clear, especially the checklist to make sure I didn't miss out anything! Test results for Day 2 and 5 tests were fast, had it was good to receive a notification once it was out...only the Day 8 test was slightly delayed. Louise was absolutely fabulous, always on hand to advise and help out if there were any issues, really made the whole process such an ease!
Reply from Better2KnowMay 13, 2021
Thank you for taking the time to review us Isis, we really appreciate it.
Mpersontrust
Excellent service by Giulia and whole team of Better2know, thank you so much
Reply from Better2KnowMay 12, 2021
Thank you for taking the time to leave us a review.
Ivo D.
Excellent, personal, prompt service. Considering the context, this Company (Better2Know) and, specifically, Louise Wright are as good as it gets. Thank you for supporting us so well through the quarantine and all mandatory PCR tests.
Reply from Better2KnowMay 11, 2021
Thank you for taking the time to leave us a review Ivo, we really appreciate it.
Dennis W.
I booked a Fit to Travel test kit on the 05/05/21, it arrived on the 06/05/21 guaranteed by 1pm, I done the test sent it back same day and then got my result and certificate emailed through late on the 07/05/21 and ready to fly on my required date. If you leave your flight details they ensure you will have the result in time providing you follow the instructions. The test kit is very well explained and does not take long to do, and comes with everything needed to return the sample. My company has lots of traveling employees and are now using Better2Know (Highly Recommended), plus if you have any queries, Louise Wright is on hand to help out via an email or phone.
Reply from Better2KnowMay 10, 2021
Thank you for taking the time to review us Dennis, we really appreciate it.
youssry E.
Thank you so much for all the team and louis [manger] for all big and very good help i am very happy with better 2know company .....thank you so much... youssry elbawab.
Reply from Better2KnowMay 8, 2021
Thank you Youssry, we were pleased to help you
Kathryn Louise B.
Excellent service, results back within 24 hours, would not hesitate to use and recommend them again
Susie Correa M.
Great customer service.
Reply from Better2KnowMay 8, 2021
Thank you Susie
