Great
Based on 756 reviews
Better2Know4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 608 reviews with 5 stars · Clear filters
Anna
Great experience! I ordered a PCR Covid test for Test to Release and received my negative result 10 hours after my sample arrived in the lab. The test kit itself was very easy to use, very clear instructions
Reply from Better2KnowMar 18, 2021
Thank you Anna, we were pleased to help you
Eleonora S.
Super helpful and quick! My results came in 24 hours even though I only bought the standard package, and I asked for the date to change on my results and it was done within 2 hours! Great service :)
Reply from Better2KnowMar 10, 2021
Thank you for taking the time to review us Eleonora. We were pleased to help you.
Elliot
Excellent service! Helpful and the staff are very polite!! Really appreciated!!
Reply from Better2KnowMar 10, 2021
Thank you for taking time to review us Elliot .
chris I.
Thank you and your team very much. I really the prompt and professional way you guys conduct your business. Good turn around time from sampling, posting and result notifications.
Reply from Better2KnowMar 5, 2021
Thank you Chris. We were pleased to help you.
Alan G.
Fantastic service right from the start.i had an amazing experience! Best thing was the support I had throughout! Every question answered promptly! The result and certificate were on time ! What more could you ask for !,
Reply from Better2KnowMar 4, 2021
Thank you Alan. We were pleased to help you.
Nigel M.
I was very satisfied with the service where the kit was sent with urgency & the results came out as efficiently & in good time as they advertised; furthermore for a change the on-line communications with Better2 know was first class which you don't experience elsewhere. Good job.
Reply from Better2KnowMar 2, 2021
Thank you for taking the time to leave us a review Nigel. We really appreciate it.
Michael
Izak helped me change an appointment I already had in an extremely efficient and wonderfully polite manner. Thank you!
Marion K.
This is the 2nd time I am using Better To Know. The first time I found their service to be astoundingly good. they are on the ball and respond to emails promptly. If only all companies were run with this in mind. Louise.....thank you for being available to answer my questions and for your efficiency. I, for one, greatly appreciate service this good. Marion Krige
Reply from Better2KnowFeb 27, 2021
Thank you Marion, we were pleased to help you
