Great
Based on 756 reviews
Better2Know4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 608 reviews with 5 stars · Clear filters
Camila B.
Excellent, all the support and work from the customer sevice team was perfect. And the result back in time
Reply from Better2KnowNov 3, 2020
Dear Camila Thank you for taking the time to leave us a review. We were pleased to be able to help you.
Sitesh M.
Truly Excellent !!!. Easy guideline to take sample, pretty quick on test and reporting. Most importantly they are very much polite in every communication and happy to help always. I always recommend better2know.
Reply from Better2KnowNov 3, 2020
Thank you for taking the time to review us Sitesh. We were pleased to help you.
Gary
Exceptional service. Far exceed my expectations and all tests done ahead of schedule. A very happy customer and will not hesitate to use again and recommend to others. Thank you all at better2know you took a lot of strain and worry from me.
Reply from Better2KnowNov 1, 2020
Dear Gary, We were pleased to be able to help you. Thank you for taking the time to leave us a review.
antareep K.
Great service.live it
Reply from Better2KnowOct 30, 2020
Thank you for taking the time to review us Antareep.
Barbara W.
An efficient service with quick results. I particularly liked receiving a personal email and a named person to communicate with.
Reply from Better2KnowOct 29, 2020
Dear Barbara, Thank you for taking the time to leave us a review, we really appreciate it.
Vitalis N.
Excellent communication skill. Very friendly yet professional in terms of customer orientation. I would highly recommend them.
Reply from Better2KnowOct 29, 2020
Dear Vitails, Thank you for recommending us, we appreciate you taking the time to do so.
Claire
Excellent communication and service. Test results speedy. All in all perfect especially if trying to get away on holiday. Highly recommend
Reply from Better2KnowOct 28, 2020
Thank you for taking the time to review us Claire, we really appreciate it. We hope you have a lovely holiday.
Bansri T.
Better2Know...reliable and always so prompt at replying to mails. Second time I have ordered their Covid fit to fly home kit and they won’t let you down. Thank you to Louise, especially.
Reply from Better2KnowOct 26, 2020
Thank you Bansri. We hope you have a safe flight.
