Great
Based on 9,555 reviews
BetterHelp4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
9,555 approved reviews, newest moderated first
J
The intact part (through my EAP) was a bit rough and clinical. I understand and respect that. It has to be to get you where you need to be. My match to my therapist was fast and accurate. I've been connected to someone easy to speak with and seems to understand what I'm needing. Please try BetterHelp.
Juleen L.
Having online sessions available was the main reason I finally admitted to myself that I needed therapy to overcome some long time anger issues. I would not have taken the time to go to an office. Now that I've had these sessions, I'm incredibly sorry I did not do this a long time ago. I've found a peace I did not have and could not accomplish on my own.
Shanika J.
I love how better help matches you with a therapist based on your needs and desires.
Ashley B.
Therapy available at your fingertips. Talking to a stranger about your secrets and fears is terrifying. This app takes away so much of that fear. As someone that doesn’t do well with face to face therapy this gives me the chance to actually open up without someone staring at me. Being able to read about your therapist helps you choose someone that will be best suited to help you. This app is making great strides in offering affordable therapy to everyone.
Nataša Š.
I canceled the service after free trial and they charged me $260. If my money is not returned, I am sending this to Consumer Alerts. Don’t you dare not to return my money! F… scam
Reply from BetterHelpOct 1, 2024
Hi Natasa, BetterHelp memberships are automatically charged, if still active when your trial ends, but our Member Success Team is always available to assist in situations like these. I am going to request the email address associated with your BetterHelp account, through a TrustPilot form you will receive shortly, so we can help you further. Talk soon, BetterHelp Team
Sarah S.
I haven’t had therapy in 20 years give or take. They matched me with Laura who has been the best for me. They were fast at pairing me. Therapy started almost the same week.
JC
What was a very difficult step for me to take was made easy by BetterHelp. Their availability and confidentiality allowed me to take a much needed help that is difficult to do in person. It is personalized in a way that will meet your needs.
Kayla M.
This being my first time doing therapy, I was hesitant. What really impressed me and continues to impress me is how the people behind BetterHelp seem to genuinely care about people getting the support they need. My therapist has already helped me to understand myself better, challenge myself, set goals for myself, and make me not feel bad about myself for having bad days. BetterHelp has made therapy as flexible and easy as possible for me.
