Great
Based on 9,555 reviews
BetterHelp4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
9,555 approved reviews, newest moderated first
Leshan M.
Dr. Hattie Hagans is truly a God sent… her helpful guides and insight are so timely. Most of all her calm tune and approach when communicating is so relaxing and comforting. Thank you BetterHelp for a Beautiful & Better Me!
SParker
I originally discovered Better Help through my EAP when I was struggling with the deaths of some coworkers. My counselor, Jill, has been excellent. She's helped me deal with my work issues, some family issues, and now the stress of a cross-country move! I would recommend Better Help to anyone. It's done via via chat from my phone or laptop, and my counselor is very qualified and professional.
Elizabeth S.
BetterHelp has been an invaluable resource for me as I work through the many life changes that have been affecting me lately. It is a convenient way that allows me to get the therapy I need without leaving the comfort of my home. The therapists are highly skilled in their area of expertise and offer the tools that I need to tackle many of life's challenges. They can't prescribe medication, so if you're looking for that you'll have to go into an office. But if you're looking for a more holistic approach to improve your overall well-being, BetterHelp is your place.
Billie S.
I joined BetterHelp with low expectations due to having seen other traditional therapists and they didn’t work out well. I can say that I was very pleasantly surprised!!! My counselor Mankea Collier (LCPC) has been amazing!!! I couldn’t recommend her enough!! If you are on the fence, you should try it. It could be a great fit.
Mo
Actually a nightmare. I tried to quit ages ago, after it took a month to find me a therapist, a total waste of 160 quid. A week later, I'm assigned another, and she doesn't work out due to betterhelp's technical issues, so I decide to quit and look elsewhere. I've just checked my bank and I'm somehow still assigned my first therapist and they charged me for her for 5 months. Meanwhile I found a woman I love on Bark within 1 hour 3 months ago... honestly try anything else.
Reply from BetterHelpOct 5, 2021
I'm so sorry to hear about both your difficulties finding a therapist, as well as the billing confusion, Mo. I can understand how frustrating this must be for you, and would love the chance to get this all resolved. If you haven't already, please reach out to us at the Member Success team ([email protected]) so we can help! Take care, BetterHelp Team
Anne Michelle L.
BetterHelp does what they say they do-- provide high quality therapy with a counselor that is a strong match for your needs. Changing counselors is easy and is how I connected with someone who genuinely hears and sees me.
Rebecca S.
Betterhelp is an excellent platform for improving your mental health. The site and app are easy to use and are quite reliable for connections. The therapists are warm and knowledgeable and genuinely want to help their clients improve their lives. I have recommended it to many people and will continue to do so.
Jon M.
Betterhelp is a place in this day and age where technology has brought us apart, it utilizes technology helping to being us back together. The start up process is a little off putting with all the questions and it can raise some emotions high. But the questions are there to guide you to the right therapist to help better you.
