BetterHelpReviews of betterhelp.com

I appreciate the better help app. It is supportive. It has great resources and it is helpful for improving life and one’s outlook on life and it offers so much in regards to supporting one’s mental health and the therapist connection was perfect.

I signed up to BetterHelp because I’ve been really struggling with depression, PTSD and anxiety whilst battling cancer. It seemed like a good option because whether I was in hospital or at home, I could do some form of therapy, whether it be a class or my one on one with a therapist. Two weeks ago, I got sick and my health declined very rapidly and I ended up in hospital. I cancelled my session with my therapist and paused my membership. However today I have just found out that the money for another month has just been taken out of my account anyway, even though I paused my subscription and named medical reasons for why I had to pause. Frustrated, I went to look online and saw no evidence that my subscription had paused, and when I went to look at my therapist’s availability, she wasn’t available for another TWO WEEKS, and even then there were only a couple of slots during times I cannot do. That’s a whole month of therapy I have paid for that I won’t be getting. It’s disgraceful! I can’t opt to do group therapy because I have autism and struggle to speak in groups. I have tears running down my cheeks because I can’t believe I’m paying for a service that a) doesn’t actually let you pause a subscription and b) has therapists that take on more clients than they can actually handle and never have any availability. The only reason I’m giving this above a one star is because my therapist was good. I’d have loved to have spent a little more time with her, but frankly, BetterHelp are a service that’s meant to have made my, frankly quite awful time facing a terminal illness easier for me, and in fact have made it much, much worse. I will never use or recommend this horrible, money stealing service that promises so much and delivers absolutely nothing. My mental health is significantly worse for having engaged with this service and having my money stolen.

> Merci pour votre réponse… enfin, > merci au **bot** qui visiblement répond aussi vite que celui qui m’a attribué un thérapeute sans que je paie. > > Vous dites “prendre le processus très au sérieux”, mais votre message **ne répond à AUCUN des problèmes que j’ai listés** : > – les mails automatiques ? ignorés > – un thérapeute attribué avant paiement ? ignoré > – l’absence totale de personnalisation ? ignorée > – l’approche commerciale agressive ? ignorée > > Votre réponse ne parle que d’une page sur votre site, comme si un onglet en plus allait soigner la confiance que vous cassez en 3 minutes. > > Je comprends mieux maintenant : > **chez vous, même les réponses Trustpilot sont automatisées.** > > Ce qui devait être une plateforme de santé mentale ressemble de plus en plus à un site de dropshipping émotionnel. > > Merci de confirmer exactement ce que je dénonçais dans mon avis.

I have really trusted myself to break out of this shell and find ways to manage the difficult seasons in my life without any substances and distractions. This is all thanks to Jesus for making it available to me. And my assigned therapist. She has helped me see deeper spiritually, mentally, and emotionally. The system itself is really helpful when I didnt have enough to pay for therapy. They gave me the option to pause my membership and lower the amount I could afford. I was able to choose my therapist and be with someone not only who made me comfortable enough to talk with, but who also challenged me.

This is my review about a therapist that became a counsellor through doing some nursing or nursing assistant work. They then done some volunteering work with charities talking to people. Prior to using Better Help I had a real life therapist for 7 years. Who moved abroad, she was that good she established a clinic abroad while living in UK. The experience with the cousnellor with no psychology qualification was harrowing. I don't know who trained him (maybe the charities he worked with, even that is unbelievable) and how he got passed the Betterhelp H/R screening. I told him about my current situation (then) and how my life had completely changed for the better but I needed help guiding some uncertainties. Suddenly he made what felt like a massive list in like 40 seconds though it might have been only 5 points he mentioned. It was horrendous listening to how pitiful he thought I was because I had separated and my child had dyslexia, I have studied a psychology module myself and had interaction with professional private psychologists and your not allowed to speak to patients like that. Just because you mention your challenge they can't make you feel like a bag of pity. I was deeply upset and maybe I complained then, but what I remember is I think I did not want to mention specific name in the complaint although my booking details would have showed it. And I moved off this app, with people sitting there to make a quick buck. I am still shocked he got onto a reputable platform like betterhelp with no background in psychology or respected grounding in cousnelling work. I hope he did not speak to anyone else like the way he spoke to me and got them hooked on his pity party techniques used on me. Very very sad. Since then I have tried to sign onto Betterhelp and failed, password resets, e mails to them, everything failed. Maybe because they identify you with a phone number even if using another e mail or they match your name and D.O.B. But the e mail reponses did not feel they qere coming from a IT technician. No interaction with the site for years. Still shocked by the treatment I got. They have some really good EMDR therapist I hear though.

Lauren has been such an incredible support in my life. She creates a space where I feel genuinely safe, understood, and comfortable opening up. She’s patient, validating, and grounded, and I never feel judged with her. I always leave our sessions feeling lighter, clearer, and more regulated. She’s been such a positive influence on my healing and growth, and I’m truly grateful for her.

Great experience, my therapist is wonderful and I feel really helped and heard in my healing process. Highly recommend!

Therapy sessions, classes, and Zoom meetings through BetterHelp have helped me immensely during a very stressful time in my life. I have been able to handle various challenges more successfully due to what I have learned on this platform.