BetterHelpReviews of betterhelp.com

My counselor David has been extremely helpful during this trying time. The ability to have a video meeting with a counselor has made it possible for me to participate in counseling during this time of the pandemic. Wonderful situation.

This is my first Therapist as an adult and I'm 28. As I laid out my specific needs of who I needed in my life as a therapist, BetterHelp was extremely helpful. I didn't get who I wanted in the beginning, but I was willing to try again - and that's ok! It's been six weeks now working with my wonderful therapist and we've unpacked a lot more than I expected. I'm leading with love in my own home again and working on my relationships with the tools that were given to me. I'm looking forward to the person who I'll become in the following months :)

Very helpful, they matched me quickly with a counselor and even though I was nervous he made me feel comfortable.

Better Help is great! I was able to be easily rematched when the first counselor wasn't the right fit. I am not matched with the right counselor and grateful for the support. I highly recommend them!

It’s an amazing app. For someone who can’t even go open his door to go see a counselor, it’s an absolute must to get anywhere at at all in therapy. The value is definitely there, I only had to change counselors once and only because of gender being an issue. Not any fault of their own, entirely me. The next one appointed to me I’ve had since. Very kind, very polite. I don’t think I could continue in life without this outlet here and now. The pandemic is making everything worse for everyone. I wouldn’t make any effort to give up, I would just stop trying. Stop caring. But having a place where I can open up online, safely and privately, from the (dis)comfort of my own home (lol, life), is extremely important to me.

BetterHelp has been such a great resource for me. I was matched with a therapist in 30 minutes that specializes in the care that I need. It was so simple and easy and I like the connivance of having a therapy session right at home.

Better help is absolutely not as it was advertised. It claims to basically have an on-call therapist for you to have sessions with, which is impossible. In addition, when i paid £200 for a therapist, i would expect at the very minimum 2-3 sessions per month. Instead, all I got was a message every few days from someone. After every message i sent them, they would say things like "this sounds like anxiety" or "this sounds like OCD", so they were clearly trying to find something to equate it to in order to get a quick win so I'd say on the service. Instead i felt like they were not interested in examining me to find out the full depth of what i needed, but rather, interested in diagnosing me. I never once spoke to this person over call or chat, and they took days to respond to me messages. This is not what the advert implies. Its unreasonable to think that you could have someone on call 24/7, but 9-5 would be nice. The service forces you to pay the month sum before you decide if you like the person. Not good for those with mental health problems. Honestly? Just find a psychiatrist near you before using this.

You barley get any progress with fixing ur mental issue. They reply soooooo slow. You get like 3-4 replies throughout the month