Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Christine Boss P.
I love staying well so Beta Glucan 500 Two a day is what I do for that! Customer service is fantastic out of this world great too!!
Reply from Better Way HealthNov 1, 2023
Thanks for your review! A strong immune system is so important. Thanks for your trust in Better Way Health and our amazing Beta Glucan product. It's a pleasure to serve you!
Tami V.
Sharlene was super helpful! She quickly replied to several emails, helped with my order and made me feel like my business mattered. Appreciated that in today's world :)
Reply from Better Way HealthOct 31, 2023
It's great to hear that Sharlene was able to assist you effectively, Tami. We appreciate your recognition of her efforts, especially in today's fast-paced world.
Betty B.
Good product, good store to shop from
Reply from Better Way HealthOct 27, 2023
Thank you for the 5-star review, Betty. It's a pleasure to serve you at Better Way Health!
Don
Sharlene was absolutely tremendous! She was pleasant and professional. She answered all of my questions succinctly, with joy, and a positive spirit. She made the conversation easy. In the end she made my experience with Better Way Health memorable in a way that increased my confidence to continue to support your company.
Reply from Better Way HealthOct 27, 2023
Wow, Don, thank you for sharing the amazing experience you had with Sharlene. I know that she was thrilled to serve you. We can't thank you enough for choosing Better Way Health!
Marie
Great representative. I received a return call right away. The lady was very patient & informative and answered all my questions about the product and pricing. I appreciated her suggestions. She also has a friendly and positive personality
Reply from Better Way HealthOct 26, 2023
What more could we ask for? Thank you for letting us know you've had such a positive experience without our company and our Amazing Customer Experience Specialist as well! We love answering your questions and helping you find how to get the maximum immune response at the best pricing. Thanks for being part of our family all these years, Marie!
Keith
My question was answered very promptly and beyond that, a potential email address problem was resolved.
Reply from Better Way HealthOct 26, 2023
Keith, We're thrilled to hear that your query was addressed promptly and your email issue was resolved. At Better Way Health, we strive to provide excellent service at all times. We aim to respond to all inquiries swiftly and ensure that any potential problems are resolved efficiently. Your feedback is greatly appreciated and we're here to assist with any further questions or concerns you may have.
Barbara B.
Very nice company and employees
Reply from Better Way HealthOct 26, 2023
Well, thank you, Barbara! We often say we have the nicest customers ever! We enjoy serving you and are grateful you're part of our family.
customer
Wonderful customer support, couldn't be better, Sharlene is so knowledgeable and so patiently responded to all my questions. Thank you!
Reply from Better Way HealthOct 26, 2023
Better Way Health is delighted to hear that you had a positive experience with our customer support team. It's wonderful to know that Sharlene was able to provide you with the knowledgeable and patient service we strive for. Your feedback is greatly appreciated!
