Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Sarah
fairly quick response, helpful and handled what I couldn't due to systems issues. No questions, or complaints, just helpful and quick.
Reply from Better Way HealthSep 15, 2023
We love to be fast and efficient! Thanks for reaching out when you were having the challenges online so we could quickly resolve everything for you. It's always a pleasure to serve our family!
Peggy S.
Caring customer service.... every time!
Reply from Better Way HealthSep 15, 2023
Peggy, we are so grateful for your kind feedback. We appreciate you, and we can't thank you enough for choosing Better Way Health!
Sharon H.
Quick resolution
Reply from Better Way HealthSep 15, 2023
Thank you for the 5-star review, Sharon. It's wonderful to have you as a part of the Better Way Health family!
Customer
Prompt courteous service.
Reply from Better Way HealthSep 15, 2023
Thank you for the 5-star review. It's always an honor to serve you at Better Way Health!
Susan
She was very willing to refund my money and also gave advice to my problem.
Reply from Better Way HealthSep 15, 2023
I enjoyed talking with you on the phone and helping to bring additional insight to your questions regarding Vitamin D3 dosages. I hope the information is helpful to you. And of course, we cheerfully stand by our 60-day money-back guarantee. If there is anything else we may help with in the future, please don't hesitate to reach back out. Thanks for being part of our family, Susan!
Lindsey
Great customer service.
Reply from Better Way HealthSep 13, 2023
Thank you for the 5-star review, Lindsey. It was a pleasure serving you!
Martha
Michelle us an excellent customer support agent. She listens well , so so helpful and full of knowledge :-) I am grateful for all her helped.
Reply from Better Way HealthSep 13, 2023
Martha, thank you for the great feedback. We appreciate you sharing the experience you had with Michelle, we are so fortunate to have her as a part of our team. Thank you for choosing Better Way Health!
JuDee Z.
Kim still waiting for my order
Reply from Better Way HealthSep 13, 2023
Hello Kim. Welcome to Better Way Health. I know you are excited to receive your order placed on 9/11/23. Our normal time frame with standard shipping within the United States is 3-5 business days. I have sent you a separate email with your tracking details. If you have any questions don't hesitate to reach out. We are here to serve you!
