Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Deborah
Personalized contact with representative. Very human & engaging contact.
Reply from Better Way HealthMay 6, 2024
Thank you so much for your 5-star review, Deborah! It's an honor to give you the service that you deserve because we genuinely care about you and your needs. We truly appreciate you, and thanks for choosing Better Way Health!
Jeanine C.
I always receive helpful and friendly service! Great company and great products!
Reply from Better Way HealthMay 6, 2024
Thank you for your excellent feedback, Jeanine! We love hearing that we provide you with the excellent service you deserve. It is always a pleasure to serve you! Our goal is to provide you with quality, immune-boosting supplements you can trust as well as exceptional service because we genuinely care for your needs. We truly appreciate your loyalty and friendship all these years! We're grateful to have you as part of the Better Way Health family!
Christina W.
Great products that keep me healthy!
Reply from Better Way HealthMay 6, 2024
Thank you for the 5-star review, Christina! Our goal is to provide you with quality, immune-boosting supplements you can trust and that are proven effective. We truly appreciate you and for choosing Better Way Health!
Kathline
Very helpful customer service, solved a problem readily and explained the solution with helpful advice. Thanks Michelle!
Reply from Better Way HealthMay 3, 2024
Thank you so much for your 5-star review, Kathline! It was an honor for Michelle to serve you, and give you the service you deserve. She is known to go above and beyond for customers because she genuinely cares for them and their needs. We truly appreciate you, and thanks for choosing Better Way Health!
Lily
Better Way surprised me with a birthday gift card of $10 so I decided to add Beta Glucan 100 to my usual subscription order of Beta Glucan 500 by combining it with reward points for a better discount. ( Money is a bit tight these days especially when you’re on a fixed income so every discount helps.) But I had difficulty applying both gift card and reward points. That’s when I had the pleasure of communicating with Michelle. She cleared up the issue and made sure everything in my order was correct. My favorite part was her concern for me on a personal level. Not treating me like a robot. Better Way customer service is the best. Thank you, Michelle.
Reply from Better Way HealthMay 3, 2024
Amazing! Happy belated birthday, Eleanor! We love to hear that you had an amazing customer experience with Michelle! Michelle is phenomenal and a treasure to our company. She is known to go above and beyond for customers because she genuinely cares for them and their needs. We truly appreciate your loyalty all these years! Thank you for being part of the Better Way Health family!
James
Love using this beta glucan
Reply from Better Way HealthMay 2, 2024
Thank you for sharing this great feedback with us, James! It's wonderful to hear how you are reaping the amazing, immune-boosting benefits of our Beta Glucan. It's our honor to provide you with effective supplements that you can trust! Thank you for choosing Better Way Health!
Shepherd
She was very helpful and accommodating.
Reply from Better Way HealthMay 2, 2024
Shepherd, thank you for taking the time to share your experience with us! We love hearing how attentive Sharlene was in providing you with the excellent service you deserve. She is known to go above and beyond for customers because she genuinely cares for them and their needs. We truly appreciate you and thank you for choosing Better Way Health!
Mary R C.
I never have to worry about my order shipping as the staff takes care of it. It’s done and no problems. Thank you Better Way
Reply from Better Way HealthMay 1, 2024
Excellent! Mary, we are thrilled that you had an amazing customer experience with us! We consistently strive to go above and beyond for our customers because we genuinely care for them and their needs. We appreciate you and thanks for letting us serve you at Better Way Health!
