Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Steve L.
Great company, great customer service, good quality products, and reasonable prices - especially when subscribing.
Reply from Better Way HealthSep 18, 2020
Thank you for such an amazing review, Steve! Great job taking advantage of the Subscribe and Save Program, with great pricing and no shipping costs! We're so grateful to be able to serve you. Thank you for being part of the Better Way Health family!
Monina O.
I have never written a review of any kind before but I had to write this one. I have been taking Beta Glucan for a few years now when my cancer coach recommended it as a supplement. And it's truly helping me a lot. One day I inadvertently changed my supplement's delivery date and ran out. A few days without taking it I noticed the changed in my overall health (completely forgot about my digestive problems since beta glucan took care of them). The same week I started feeling unwell, there was a bad storm and we lost electricity for a few days. When I finally received the package & found it was missing 2 bottles (I thought I made another mistake with how many bottles I ordered) I called right away & left a message because it was after work hours. First thing the following day I received a call from Brian (I hope I remembered your name correctly) and it was a big relief. He told me what could have happened & assured me that the 2 bottles will be delivered right away and they were! Thanks Brian and to you all at Better Way! Keep up the good work.
Reply from Better Way HealthSep 18, 2020
What an amazing review, Monina! Thank you so much for sharing this. It's true, that the Beta Glucan is a product our customers are passionate about not running out of. Thank you for letting us know your order was missing the 2 bottles, so that we had the opportunity to rectify the situation. Not only do we have a high standard we want to uphold...we absolutely love talking to our customers! And yes, Brian is the name of the gentleman who helped you! He's truly one of a kind, has a heart of gold, and genuinely cares about our customers. We're so thankful he's a part of our team! And? Thank you Monina, for being part of the family here at Better Way Health all these years. It's an truly an honor to serve you.
DANIEL
Great Vitamin D3! Thank You!
Reply from Better Way HealthOct 2, 2020
You are very welcome, Daniel. Thank you for sharing the great feedback!
Catherine H.
The customer service at Better Way Health is one of the best of any company I have ever dealt with. Always a pleasure to talk with them.
Reply from Better Way HealthSep 17, 2020
Thank you for your review, Catherine. It is always our pleasure to serve you and you are so kind to share such an encouraging review. We look forward to helping you again soon. Thank you for choosing Better Way Health!
Bob
Excellent communication and fast service:-)
Reply from Better Way HealthFeb 19, 2021
Excellent news, and thank you for an excellent review, Bob! Communication is incredibly important, and it's even better when it's in a timely manner! We reply to our correspondence as quickly as possible!
Tom H.
Communicated with Michelle in Customer Service about my on-going bi-monthly order and all was taken care of quickly. Of the few times I have had to communicate with CS, Michelle takes care of the issues!
Reply from Better Way HealthSep 16, 2020
We love when our customers reach out to us if they need help, have questions, etc. We cannot help if we don't know where the need is. Thank you, Tom, for speaking up, and for allowing us the opportunity to serve you. We're so happy you've had great experiences and that Michelle takes care of all the issues. She's a blessing to our team indeed!
Christie J.
Top quality products
Reply from Better Way HealthSep 15, 2020
Christie, we love that you take advantage of the benefits of a variety of our products. Thanks for being part of our family at Better Way Health over the years. We appreciate you!
Vivian O.
This is already my third time to order Beta Glucan from your company, and i can say that I am more than satisfied with the service, but most especially the care that your staff has given me during these past few months. The product is, of course, beyond my expectations, and this is precisely the reason why I keep ordering. I look forward to continuing to avail of your product and exemplary service in the years to come! Sincerely, Vivian
Reply from Better Way HealthSep 15, 2020
Welcome to the Better Way Health Family, Vivian! It has truly been our pleasure to work with you and serve you. We are excited to know that you are receiving great results from having an improved immune system. We look forward to hearing about more good reports, they are so encouraging to us. Thank you for sharing!
