Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
MARY W.
Your service was excellent. The products were delivered promptly.
Reply from Better Way HealthDec 14, 2018
Awesome. we are so glad you are happy with your order! Thank you for taking the time to leave a great review for us.
JOHN S.
Love the products and the subscribe feature. Last delivery took unusually long though. Not sure why since deliveries are usually not delayed.
Reply from Better Way HealthDec 20, 2018
Hi John, Thanks for the feedback! We're so sorry there was a slight delay with your last shipment. I checked and we did ship your order the very same day it was placed. However, the end of November can be an extremely busy shipping month for companies handling packages and delays can occur. We look forward to serving you again very soon. I can assure you the shipping will be much quicker next time as it usually is! Thanks!
sherryl
no complaints. ordering was easy and receipt of product didn't take a long time
Reply from Better Way HealthDec 13, 2018
Hey Sherryl, Thanks for taking the time to submit your review. We are glad to know your received your Beta Glucan promptly with no issues. We appreciate your business!
Joyce W.
Great company to deal with plus fantastic supplements.
Reply from Better Way HealthDec 13, 2018
We appreciate your comments Joyce. Thanks for taking the time to give us a great review. We are glad you are satisfied with the Beta Glucan.
Shirley
Excellent service. Highly recommended.
Reply from Better Way HealthDec 13, 2018
Hi Shirley. We love to hear that you were served well. Thank you for recommending us to others. Our customers are our biggest champions for Beta Glucan!
Star R.
I love Better Way Health and any questions I have are resolved very well and customer service is a 10 STAR
Reply from Better Way HealthDec 14, 2018
A 10 STAR review, from Star Ryan! That means a lot, thank you! We love that you reach out when you have questions...so that we are able to help.
Maurice J.
My experience was seamless. I fully appreciate the follow up calls when things were going well with order. This was quickly rectified. Thanks Better Way Health!
Reply from Better Way HealthDec 12, 2018
Hi Maurice, Thank you for the kind words! I'm so glad we were able to solve the problem with your address. Look forward to working with you again in the near future. Enjoy your products!
Dr O.
I have placed order 3 weeks ago in value nearly €200 but not received it. I have also not received reply for my email yet. Therefore I am not sure if I was scammed by this company !
Reply from Better Way HealthDec 12, 2018
Hi Dr. Ogden, I'm so sorry that you were unhappy with your experience! I can assure you we do our very best to make each and every customer happy. I checked our records and we responded to you as soon as we opened the day after you emailed in. I'm assuming you did not receive our response? Just to be sure, we sent you 3 separate emails from different company email addresses. We also tried calling, but the number(s) on file do not seem to be working. Your order was placed on November 26th at 5:58pm ET during our busiest time of the year and it was shipped promptly on the very same day. It is just now past 2 weeks, which is standard when the USPS shipping option is selected. The 5-7 business day delivery estimate is when DHL Express is purchased. We explain it this way in our videos and information provided on our website. USPS Priority Mail International is a great option, but tends to be much slower than DHL. Again, I apologize for the inconvenience that this has caused. If you give us a call at +001 678 5601808 we would be glad to assist further. Have a great day!
