Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Caroline A.
Great customer service and wonderful products.
Reply from Better Way HealthJan 19, 2024
Thank you so much for your 5-star review, Caroline! It's our goal to consistently provide our customers with outstanding service while also providing them with quality, evidence-based products that actually work. We appreciate you and it's an honor to serve you at Better Way Health!
Dennis & Donnie P.
Incredible customer service !
Reply from Better Way HealthJan 19, 2024
Thank you so much for your 5-star review! At Better Way Health, it is our goal to consistently provide our customers with outstanding service because we genuinely care for their needs. Welcome to the family! It's an honor to serve you!
Richard
Great phone support.
Reply from Better Way HealthJan 19, 2024
We love to hear this, and thank you for your 5-star review! At Better Way Health, we strive to go above and beyond for our customers because we genuinely care for them and their needs. It's an honor to serve you, Richard!
Munir Ibrahim L.
I was so impressed with the company they are kindness and caring the environment is conducive desirable to take your time, what the excellent service delivery
Reply from Better Way HealthJan 17, 2024
Thank you so much for your 5-star review, Munir! We are thrilled to hear that you had an Amazing Customer Experience with us, as it is our goal to provide outstanding service with each interaction. We truly appreciate you, and thanks for choosing Better Way Health!
CLR
EXCELLENT SERVICE! What all company's should aspire to.
Reply from Better Way HealthJan 16, 2024
We love to hear this, Catherine! Our goal is to consistently strive to provide each of our customers with an Amazing Customer Experience because we genuinely care for them and their needs. We truly appreciate you, and it's an honor to serve you at Better Way Health!
Connie
Customer service.
Reply from Better Way HealthJan 16, 2024
Connie, thank you so much for the 5-star review! We strive to provide outstanding service to all our customers. It's our pleasure to serve you at Better Way Health!
Robin F.
Although it sounds like many people have a positive experience with Beta Glucan, I am not one of them. I started slowly, but felt nauseous after each dose and discontinued taking the product. Now, I am unable to access my account, so I am not having a positive experience with the website. I realize not every substance works for every body, which is okay, however being unable to login seems less okay. I trust customer service is outstanding, I'll try them next after the weekend.
Reply from Better Way HealthJan 16, 2024
Hi Robin. Thanks for sharing your feedback about the Beta Glucan. I left you a voice message to follow up with you regarding your concerns. I am sorry to hear that you were having difficulty on the website. I know that can be frustrating. Beta Glucan does not have any known side effects, but in your case, I would suggest to try taking it with a little bit of yogurt, applesauce or maybe a smoothie. You could also take it at night to see if that helps. I would be awesome if you can experience the amazing immune support that Beta Glucan provides. I would like to speak with you to see if you want to cancel your active subscription, and answer any questions you may have. Please call our office 800 746 7640 anytime Mon-Fri 9-5:30. I will be here to serve you.
Attila C.
Reliable and on time delivery.
Reply from Better Way HealthJan 15, 2024
Attila, it's truly our pleasure! We love helping and making sure everything is perfectly set up for you and you receive your order in a timely manner. Thank you for your great feedback and for choosing Better Way Health!
