Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Rolf
responce quite fast
Reply from Better Way HealthJan 1, 2024
Thank you so much for the great feedback, Rolf! We are thrilled to hear that we were able to respond so quickly to you and that you had an Amazing Customer Experience with us. It is our honor to serve you at Better Way Health!
Kathkeen
Communication is awesome! Supplements are excellent and service is amazing. I always know that I can talk to someone about their products and any changes that I need with my subscription.
Reply from Better Way HealthJan 1, 2024
Thanks for the awesome feedback, Kathleen! It's our honor to serve you and to provide you with quality supplements that actually work. We appreciate you as a valued member of the Better Way Health family!
Michelle W.
Customer service A+
Reply from Better Way HealthJan 1, 2024
Wow! Thank you so much, Michelle! Our goal at Better Way Health is to strive to provide our customers with outstanding service, and it sounds like we did just that. We truly appreciate you, and it is an honor to serve you!
CB
I called with a question about my account during Christmas week. The recording asked that I leave a phone number and someone would call me. They did - within 10 minutes! They were courteous, knowledgeable and friendly. My issue was solved in less than 5 minutes. Very happy with BWH customer service.
Reply from Better Way HealthJan 1, 2024
Excellent! At Better Way Health, we always strive to provide our customers with outstanding service, and it sounds like we did just that. We truly appreciate you, Catherine, and it's an honor to serve you!
Jackie M.
They deliver when you need. It’s easy to change and their rewards programs adds additional savings
Reply from Better Way HealthJan 1, 2024
Thanks for sharing your feedback about your experience, Jackie! It's so great to hear how well you are benefiting from the Subscribe & Save feature. We appreciate you, and we love having you as a part of the Better Way Health family!
Susan B.
In addition to great customer service and great products I appreciate the information sent out to help us know what to look for in a good supplement. Not all supplements are the same.
Reply from Better Way HealthJan 1, 2024
Thank you so much for your 5-star review, Susan! You are right, not all supplements are the same! At Better Way Health, it is our goal to consistently provide our customers with outstanding service while also providing them with quality, evidence-based products that actually work. We appreciate you, and it's an honor to serve you!
mohammad
goodtankhyou
Reply from Better Way HealthJan 1, 2024
You are welcome, and thank you for the 5-star review, Mohammad! It's truly an honor to serve you at Better Way Health.
Teri
Always great about letting know products are being shipped, options to not receive product, and personal kind messages are are always appreciated.
Reply from Better Way HealthJan 1, 2024
Teri, thank you so much for the great feedback! We are always happy to help, and it's an honor to serve you at Better Way Health. We appreciate you!
